Telesales Representative

Warm and inbound lead introduction to convert into sales
- Great commission structure with uncapped earnings
- Opportunities for career growth and professional development

**Are you an enthusiastic and driven individual with a passion for sales?**

**Do you enjoy engaging with customers and helping them find the perfect solutions to enhance their quality of life?**

Our client, a market leader in Australia, provide innovative and space-saving home mobility solutions for individuals to continue living comfortably, and in their own homes.

We are looking for a
**Telesales Representative **to join our team based in Sydney, NSW full-time.

**The Company**:
We are well-established company running for almost 10 years, offering industry-leading products all over Australia. We pride ourselves on our commitment to delivering high-quality products and exceptional customer skills.

We have a team of skilled professionals dedicated to understanding each customers’ unique needs and providing personalised solutions to meet their requirements. Our products are known for their reliability, safety, and user-friendly features in the building industry to improve accessibility for our customers.

We foster a supportive and collaborative work environment that encourages growth and professional development for our employees. We are looking for a Telesales Representative to expand and join our team to grow professionally and collaboratively in Sydney.

**The Role**:

- Field all inbound calls to the business to introduce them to our products
- Build rapport and establish strong relationships with customers by understanding their unique needs and providing suitable solutions.
- Explain product features, benefits, and technical specifications to customers in a clear and persuasive manner.
- Work closely with field sales reps regarding appointments and quotations
- Follow up with leads and maintain a sales pipeline to ensure a steady flow of prospective customers
- Negotiation and closing of deals
- Record and manage customer interactions and sales activities in the CRM system for proper tracking and reporting.
- Deliver exceptional customer service and ensure customer satisfaction throughout the sales process.
- Generation of paperwork and processing deposits daily

***
- Proven experience in telesales or a related sales role, selling products valued at $20-50K and with a track record of achieving and exceeding sales targets
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong negotiation and persuasive selling abilities.
- Basic technical knowledge and the ability to understand and explain product specifications.
- Positive and resilient attitude with the ability to handle objections and overcome challenges.
- Exceptional organizational skills to manage a high volume of calls and follow-ups.
- Familiarity with simPRO or other CRM software is a plus
- Previous experience or interest in the building or construction industry is advantageous.

**What’s in it for you?**

Our client is an industry-leading and privately-owned business which you will be able to be part of, as well as:

- Warm and inbound lead introduction to convert into sales
- Great commission structure with uncapped earnings
- Opportunities for career growth and professional development