Support Scheduler

2 weeks ago

Garden Suburb, Australia Uniting Full time

**What you’ll be doing in this role**

Supporting and connecting our community care clients and support workers, enabling our clients to live independently in their homes. This is a full-time permanent opportunity and is based at our** Hunter office**. We are looking for people with Aged Care community experience.

**Key responsibilities include**
- Managing inbound and outbound calls servicing enquiries
- Scheduling of clients and Support Workers
- Ensuring rostering practice is compliant
- Managing and negotiating on any roster schedule changes with internal and external stakeholders
- Communicating continuously with a range of internal and external stakeholders

**Who we’re looking for**
- Experience using Alayacare (not essential) or other rostering / scheduling systems.
- Exceptional team player
- Strong negotiating skills
- Great Phone Manner
- Aged Care experience is preferred
- Ability to work in a fast paced environment
- Strong problem solving skills
- Excellent communication skills with the ability to create, manage and maintain strong relationships
- Flexibility with start/finish time
- Ability to prioritise and multitask

**Benefits & culture**

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.

We are **bold, imaginative, respectful **and** compassionate**.
- Salary packaging entitlements of up to $15900 tax free income
- Ongoing training & development
- Career development opportunities

**What to expect**

Please know that employment with Uniting requires:

- A National Police Check
- Reference checks
- Other pre-employment screenings

**How to apply

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