Retail Assistant

3 days ago

Sunnybank, Australia Command Elite Hobbies Full time

**Job Opportunity - Retail & Field Staff (Part-Time & Casual)**

**Location**: Command Elite Hobbies + GelCity Sunnybank Hills

We’re looking for motivated and enthusiastic individuals to join our team at **Command Elite Hobbies / GelCity Sunnybank Hills**. Whether you’re seeking full-time, part-time, or casual work, this is a great opportunity to be part of a growing hobby and entertainment business.

**About the Role**

This role is a mix of **retail sales, customer service, and field operations**. You’ll be working both in-store at Command Elite Hobbies and onsite at GelCity, ensuring our customers have a great experience from the moment they walk in.

**Duties & Responsibilities**
- Operating the POS system, cash handling, and processing transactions.
- Providing friendly and professional customer service in-store, online, and over the phone.
- Signing in customers for private and public sessions throughout the week and on weekends.
- General cleaning, tidying, and maintaining a professional environment in both retail and field spaces.
- Assisting with product sales, upselling accessories, and providing advice to new and returning players.
- Maintaining stock levels, restocking shelves, and completing inventory checks.
- Demonstrating strong product and technical knowledge to assist customers with questions or issues about gel blasters and accessories.
- Supporting the GelCity field with event preparation, equipment setup, and ensuring safety rules are followed.
- Other general retail and field support duties as required.

**What We’re Looking For**
- Must have a valid driver’s license or reliable transport in case of shift changes.
- Must be 15 years of age or older.
- Strong teamwork skills and the ability to work well in a fast-paced environment.
- Weekend availability is highly regarded and preferred.
- Previous experience in retail, sales, or customer service is preferred.
- A quick learner who is confident, proactive, and punctual.
- Strong communication skills and a customer-first attitude.
- Product knowledge or willingness to learn about gel blasters and related accessories.
- Immediate start available.

**What We Offer**
- Flexible hours to suit your availability.
- Generous staff discounts.
- Offers form full-time, part time and casual.
- A supportive and friendly team environment.
- Training and development in retail, customer service, and product knowledge.
- Opportunities to work in both the retail and field sides of the business.

**Job Types**: Part-time, Casual

Pay: $24.95 - $30.00 per hour

Expected hours: 2 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Travel reimbursement

Work Authorisation:

- Australia (required)

Work Location: In person

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