Team Manager, Child and Youth Witness Service

2 weeks ago


Melbourne City Centre, Australia Department of Justice and Community Safety Full time

**Utilise your Community Services expertise to provide support and advice to the Victim Services Support and Reform branch**:

- **An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service**:

- **VPS Grade 5: $109,730 - $132,764 plus superannuation.**

Are you an experienced Manager who wishes to work in a dynamic environment supporting staff to deliver services to children and young people?

Do you have experience in working with vulnerable children and young people, perhaps in a Court environment?

**About the Business Unit**:
The Victim Services, Support and Reform (VSSR) branch is part of the Police, Racing, Victims and Coordination group in the Department of Justice and Community Safety (DJCS). The VSSR is responsible for operating a suite of services for victims of crime that provide information and support to help manage the effects of crime and guide victims through the criminal justice system across Victoria.

The Child and Youth Witness Service (CYWS) is a state wide specialist case management service for child witnesses (up to 18 years at the time charges were laid) and their families and/or carers. The model of care is child focused and incorporates principles of trauma informed care. The purpose of the CYWS is to increase participation by child witnesses in the criminal justice process and to reduce trauma associated with being involved with the criminal justice system, particularly being a child witness.

The role of the CYWS is to:

- Provide specialist end-to-end case management of child witnesses' contact with the criminal justice system.
- Provide information to child witnesses and their families about the criminal justice system, how it works, their role as a witness and the roles and responsibilities of other people involved in the criminal justice system.
- Work collaboratively with external agencies providing support to child witnesses and their families, including: Intermediaries providing expert communication or developmental assessments; legal teams; police; and courts, to support child witnesses.

**About the Role**:
As a Team Manager, Child and Youth Witness Service, some of your duties will include:

- Leading and managing a high performing team of Practitioners, resourcing the team to provide comprehensive child focused specialist case management services, through fostering motivation, innovation, creativity, skill and knowledge development, teamwork, and self-care
- Leading change management activity that ensures business as usual while complying with consultation and negotiation activities
- Actively contributing to the identification of emerging issues, develop proposals for action for service improvement and execute agreed plans.

To learn more about this role before applying, please read the attached position description.

**About You**:

- The ability to develop business plans to deliver on evolving organisational priorities
- The baility to creatively develop options in a changing organisational environment
- The ability to initiate and maintain effective relationships with internal and external stakeholders at peer or senior levels
- The ability to manage a discrete function with increased budget, staff responsibilities, or sensitive or complex issues.
- Qualifications/Requirements:_
- Tertiary qualifications in a human service related profession such as Social Work, Psychology or Allied Health is essential. Registration with the appropriate body is desired
- At least three years of staff management experience is preferred.

**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.


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