Shop Supervisor

Employment Term: Permanent full-time- Location: Wynnum- Remuneration: $53,671.62 + 11.5% Super + $15,900 Not for Profit Salary Packaging

Make a meaningful difference with Lifeline

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our Lifeline team, as a Shop Supervisor you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in our Lifeline team

We are currently seeking a Store Supervisor to lead our Lifeline Wynnum Store on a full time basis.

Your mission is to create an inclusive retail environment that will provide a premium customer experience while developing and executing initiatives to drive business results. We consider our workforce to be our most valuable resource, and we encourage the innovative and distinctive ideas that you can bring to our organization.

From the moment an item is donated to Lifeline to the moment a potentially lifesaving call is made, at least 38 pairs of hands have been involved, each and every pair symbolically supporting the caller.

What makes a difference for us?

To be successful in this role, we will be looking for the following skills and attributes:
- Be passionate about Lifeline and be able to articulate its purpose- Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people- Ability to deliver a high level of customer service and exceed customer expectations- Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control.- Create a values driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteers- Communicate promotional event information to maximise results- Identify issues and opportunities based on trends and customer feedback- Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives- Strong problem solving and influencing skills- Ability to use a retail business systems, POS and Microsoft Office

What makes a difference for you?
- At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives._- Flexible work arrangements to support work-life balance- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others- Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme; for eligible employees.- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events- Career development opportunities to challenge yourself, grow and make a meaningful difference

We’d love you to be part of our UnitingCare family

Our Family and Disability Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.
- Child safe, Child friendly_
- UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:_- provide welcoming, safe & nurturing services for children_- implement measures to prevent child abuse and neglect within our services_- appropriately and immediately address child abuse and neglect if it does occur_
- Diversity & Inclusion_
- Our approach is simple - everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages