Incident Manager

2 weeks ago


Sydney, Australia Bluefin Resources Full time

Based in Sydney or Brisbane
- Large, enterprise environment
- Incident Management - IT Networking and Security

**Working as part of a close knit team, this Incident Manager / Service Delivery Management role will see you operating in a highly mission critical environment, and will utilise your exceptional customer service and incident resolution skills, and technical account mangement experience.**

Acting as the conduit between customers and the tech teams, you will responsible for managing service processes, driving improvements, managing SLAs and ensuring customer excellence from the technical teams. You should have strong problem solving skills, and an ability to deal with multiple issues at once. An ability to think outside the box, and think quickly is essential, as the scope of problems you will be dealing with will be diverse.

The role is a great challenge for an experienced incident manager / problem manager / service delivery manager with experience in the networking arena.

To be successful in this role, you will need to have strong influencing skills, an ability to engage with all levels of stakeholders, and manage relationships under pressure.

Cisco and ITIL certifications would be ideal, but are not essential. Exceptional communication skills and an ability to present ideas is mandatory.

Interested? Know someone who might be? Please forward your CV in Word format ASAP

BBBH53170_168842758042444


  • Is Incident Manager

    1 week ago


    Sydney, Australia WiseTech Global Full time

    **About the Role**: Level up your career and revolutionize the world of logistics with WiseTech Global! Due to our organic and acquisitional growth, we are seeking an IS Incident Manager in Sydney to join our IS team. This is your chance to join a global leader and become responsible for minimizing the impact of incidents on both customer and business...

  • Incident Manager

    1 week ago


    Sydney, Australia Protecht Group Full time

    Exciting role in a high performing Infrastructure team - Bring your passion for all things technical - Great work / life balance **_ About us_** We are Protecht - a fast growth Governance, Risk & Compliance (GRC) SaaS vendor. We provide world-class enterprise risk management, compliance, training, and advisory services to over 300+ customers across various...

  • Incident Manager

    7 days ago


    Sydney, Australia Protecht Group Full time

    Exciting role in a high performing Infrastructure team - Bring your passion for all things technical - Great work / life balance **_ About us_** We are Protecht - a fast growth Governance, Risk & Compliance (GRC) SaaS vendor. We provide world-class enterprise risk management, compliance, training, and advisory services to over 300+ customers across various...

  • Incident Manager

    1 hour ago


    Sydney, Australia Mercer Full time

    **Incident Manager** **What can you expect?** - To be part of a collaborative and passionate (Line 2) team working with dynamic and growing businesses. - Reporting to MMC Pacific’s Senior Compliance Manager, this role will assist in the management of the Compliance Management Framework by supporting the Risk and Compliance team to provide procedural...

  • Incident Manager

    3 days ago


    Sydney Central Business District, Australia HAYS Full time

    A 6-month Incident Manager opportunity working for a government agency **Your new company** This Incident Manager role is a great job opportunity of working for renowned government agency based in Macquarie Park. **Your new role** ***As an Incident Manager, your role is to monitor IT events and systems, as well as a defined level of incident (including...

  • Incident Manager

    5 days ago


    Sydney Central Business District, Australia HAYS Full time

    6 months contract with good view of extension - BIG4 Bank - Hybrid work environment **Your new company** One of the BIG4 Bank **Your new role** - Responsible for fully validating the situation and the impact, assigning the relevant urgency of all incidents, and executing the correct level of the Incident Management process with a sense of urgency. -...


  • Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, supported and inspired by a collaborative community of colleagues around the world. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionThe Major...


  • Sydney, Australia Cuscal Full time

    **Be the inventor and enabler of our business** Where else will you get the chance to build products from scratch? Products that impact the lives of millions of people in the everyday. At Cuscal, our tech team are the hands and heart for what we do best. They’re the inventors, the creators, the enablers of our business. They turn ideas into reality. They...


  • Sydney, New South Wales, Australia Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build...


  • Sydney, Australia Domain Group Full time

    We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data. Changing the way people engage with property requires a team of diverse thinkers. The Incident & Problem Manager is a pivotal role within the Domain Group’s strategy by ensuring the successful...