Oliver Wyman

**About Oliver Wyman**
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

**Job Overview**:
The Business Impact Manager (BIM) plays a critical role in helping with and managing aspects of the operations and strategy of our industry, capability and market teams. The BIM will work as part of the Business Impact Team (BIT) and will support South East Asia Market Leader and two Regional Practice Leaders in enabling market and practice business development and management activities.

Overall, the BIT plays a critical role for the organization as the right-hand person for leaders of our firm. They need to be trusted and have influence with staff at all levels

**Key Responsibilities**:
**Practice and Market Management**

Provide critical day to day support for the Practice Heads across a range of areas: problem resolution, drafting presentations and communications, managing the action list, staying abreast and ahead of trends. Lead implementation of market strategic goals and support the Market Lead in execution of day-to-day priorities including:

- Lead practice and market processes, including flagging, coordinating and prompting Market/Practice Leader.
- Owner and implement ad-hoc projects (i.e., market practice initiatives, specific training curriculum etc)
- Meeting preparation, management and follow-up including: Preparation of meetings, materials, meeting minute distributions and follow-ups, including plan and drive internal leadership meetings, offsites and events as well as PMO responsibilities, track actions and ensure proactive and timely follow-up.
- Draft and manage Practice internal communications and relevant Practice presentations.
- Own the internal communications infrastructure such including distribution lists, teams channels etc
- Coordinate with other Practices on regional & global projects and strategic priorities

**Commercial Activities**
- Maintain commercial effectiveness tracking and reporting where required
- Coordinate on commercial offerings and campaign management across industries/capabilities /accounts
- Own the Project Impact process for the Market/Practice including follow-up, reporting and providing suggestions for actions
- Management Information System (MIS) - Coordinating closely with Finance, KM, and Talent Analytics to develop and produce MIS
- Work with Finance, Partners, and Talent Management to ensure revenues and investments are properly reflected, captured and tracked

**Comms & engagement topics**
- Own Practice communications including newsletters and commercial updates
- Support Market/Practice on engagement, retention, wellness and Inclusion, Diversity & Belonging initiatives
- Liaise with Practice Partners and internal support teams to ensure compliance to and best practice in relevant processes (MIS support and Partner objective setting)

**Business Impact support**
- Be an integral part of the APR Business Impact Team, championing regional and global best practice and process implementation
- Support the APR BIT team with Practice level process implementation and follow up including the Partner year end process
- Help bring Practice staff on relevant change journeys
- Share best practice with the wider Business Impact Team and provide coverage support when needed

**Experience Required**:
**Skills & Attributes**:

- Ownership mentality with a strong client service focus
- Strong organization skills and excellent attention to detail
- A solutions-oriented approach with the ability to work collaboratively, managing competing priorities and expectations in a fast-paced, dynamic environment.
- Able to maintain and respect confidentiality with experience of dealing with business-critical issues
- Experience in creating compelling business presentations
- Resilience with experience of dealing with challenging and senior stakeholders
- Flexible with the ability to adapt quickly to change
- Execution focused - strong focus on getting the job done

**Technical Skills**:

- Advanced PowerPoint skills with experience of creating complex presentations
- Good Word, Excel and Outlook skills
- Advanced Knowledge of CRM tools

**What We Offer**
- ** Growth culture**:**Extensive learning & development opportunities, annual performance review process & discretionary performance bonuses.
- ** Inclusive and diverse workplace culture**:**Dedicated Inclusion, Diversity & Belonging team, and passionate employee resource groups.
- ** Comprehensive benefits**:**From day one of employment,