Case Worker

Number of Positions Available:

1

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- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Doorways program provides person centred care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief. Case management is provided at some of the Doorways sites to engage people through early intervention as well as address long term disadvantage to break the cycle of poverty and alleviate financial hardship. Our practitioners are strength based and trauma informed in their practice to build individual capacity, resilience and wellbeing.

About the role

We are seeking a values driven Case worker who will beresponsible for providing casework focusing support on people to become less reliant on financial aid by journeying alongside them to develop their internal resources, building capacity and connecting them into communities of belonging. The Doorways caseworker provides assessments, develops case plans and works with community members in supporting them to achieve their goals. At times a caseworker may be required to undertake child related activities and provide casework to young people aged 16-18yrs.

You will successfully
- Undertake assessments, develop case plans in partnership with the community member (with case work being conducted in accordance with the mission and values of TSA)
- A full time caseworker is expected to work with approximately 15-20 community members at any given time (there may be some regional variance).
- Provides appropriate referrals to internal or external services.
- Evidence of professional and supportive relationships with community members in accordance to TSA Code of Conduct.
- Every community member who receives ongoing case work will have an open and active case plan, reflecting the community member’s priorities for casework.
- Data is entered into SAMIS within one week of service provided in accordance with privacy principles and legislative requirements.
- Acquire and maintain a comprehensive knowledge of local services and referral pathways.
- Work collaboratively and professionally with other agencies and TSA employees, officers and volunteers.
- May be required to contribute and provide specialist knowledge and support to other employees, volunteers and officers in partnership with their line manager.
- Actively seek opportunities to connect and build relationships with other services, resulting in beneficial outcomes for community members.
- Maintain and develop professional knowledge and skills relevant to the role and to promote best practice
- Actively engage in supervision.
- Actively engage in case review meetings.

This is a fixed term( 1 year term from hire date), full-time role located in Canberra, ACT. Salary and conditions are in accordance with the SCHADS Level 4 award.

You will have
- A minimum qualification of Diploma in a relevant discipline (e.g. Community Services Work) or significant relevant experience would be considered.
- A least one-year case work experience or extensive experience in delivery of community support to those experiencing financial hardship and/or with complex needs.
- Understanding of case work practice and structural poverty in Australia is desirable.
- Demonstrated ability to deal with unpredictable situations and behaviour.
- Experience in implementing appropriate case work practices or delivering community programs/services to culturally and linguistically diverse communities.
- Experience in establishing and developing collaborative networks and partnerships with internal partners and external organisations.
- Understanding of relevant legislation, policies, procedures and standards impacting the delivery of services to people in poverty.
- Demonstrated skills in managing time, setting priorities, planning and organising task, working independently when required as well as collaboratively as part of a team.
- A national police record check is required
- A valid WWCC or vulnerable person check is required
- We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial,