Case Manager

4 days ago

Reservoir, Australia Prestige Inhome Care Full time

One of AFR Boss Best Places to Work 2 years in a row
- Full time Position supporting clients in the comfort of their own homes
- RN/EEN qualifications preferred.

**Join one of AFR Boss Best Places to Work as a Case Manager**

**ABOUT US**
At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

**ABOUT THE ROLE**
We’re seeking a compassionate and proactive Case Manager to support our clients in the Northern Suburbs of Melbourne.

Reporting to the Case Manager Team Leader, this is a highly mobile role, you’ll spend much of your time on the road visiting clients in their homes. It’s perfect for a nurse who values autonomy, and the chance to make a real difference in the community.

You’ll deliver person-centred care coordination to a diverse client group, including government-funded and private clients. This includes conducting assessments, developing care plans, monitoring wellbeing, and ensuring services stay within budget while aligning with each client’s goals.

**AS A CASE MANAGER, YOU WILL**:

- Visit clients in their homes to complete intake assessments and consultations.
- Develop, implement, and regularly review individualized, goal based care plans.
- Coordinate services and ensure delivery remains within client budgets and program guidelines.
- Oversee client expenditure for Support at Home and ensure compliance with funding rules.
- Build strong professional relationships with clients, families, and care teams.
- Monitor client wellbeing, respond to changes in needs, and manage risks.
- Maintain audit-ready client files and ensure compliance with government and internal processes.

**ABOUT YOU**
You’re a caring professional who thrives in the community, building meaningful relationships while ensuring clients receive high-quality, well-coordinated care. You’ll also be confident working autonomously, with excellent organisation and communication skills.

Ideally, you’ll bring:

- Registered Nurse (RN) or Enrolled Nurse (EEN) qualifications (preferred).
- Experience in community care, home-based care, or case management.
- Strong customer service and communication skills.
- The ability to manage budgets and resolve problems with a solutions-focused mindset.
- A proactive, continuous-improvement approach.

**WHAT’S IN IT FOR YOU?**
We’re proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running This back-to-back recognition is a testament to the supportive, empowering, and values-driven culture we’ve built, and continue to build together.

Here’s just some of what you can expect when you join the team:

- **Your Birthday Off**: Celebrate your special day on us.
- **Grow and Learn**: Access the Prestige Training Hub, 5 days paid study leave, mentoring programs, leadership retreats, and more.
- **A Warm Welcome**: Tailored onboarding and induction plans.
- **Give Back**: One paid Volunteer Day per year.
- **Celebrate**: Awards nights, Christmas parties, wellness initiatives, guest speakers, and team building activities.
- **Support When You Need It**: Confidential counselling through our EAP.

**APPLY NOW**

**We are committed to respond to every applicant

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