Telematics & Fleet Monitoring Administration

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Being a global organisation managing 13,000 fleet and machinery, we need to ensure that all these machines are efficient and safe for use. The Equipment team is responsible for fleet acquisitions, fleet management, international maintenance and continuous improvement so that Toll can continue to provide service quality.

Telematics & Fleet Monitoring Administrator - Arndell Park, N.S.W or Melbourne, Victoria

The Role on Offer We’re seeking a detail-oriented and proactive Telematics & Fleet Monitoring Administrator to join our Arndell Park, N.S.W or Melbourne-based team. This role is pivotal in ensuring the smooth operation of our telematics systems and fleet monitoring processes. You’ll be the go-to person for managing inquiries, coordinating vendor services, maintaining documentation, and supporting operational efficiency across our business units.

Key Responsibilities and Duties, but not limited to
- Manage team inbox and coordinate internal communications, escalating issues as needed.- Maintain telematics documentation, logs, and hardware inventory to support system integrity.- Generate, distribute, and support reporting tasks from telematics platforms and fleet systems.- Raise and manage Work Orders and Purchase Orders to resolve faults and coordinate field service.- Liaise with internal stakeholders and external vendors to ensure timely resolution of requests.- Support compliance activities, including insurance, registration, fuel usage, and fleet standards.- Assist with scheduling, training, and continuous improvement initiatives across telematics operations.

What you’ll bring for success in this role
- Strong organisational and communication skills.- Experience in administrative support roles, ideally in transport or logistics.- Familiarity with telematics systems and ERP platforms (Oracle, UNIBIS), with proficiency in Microsoft office suites.- Experience in vendor coordination and procurement processes.- Working knowledge of heavy vehicles and HVNL legislation.- Ability to multitask, meet deadlines, and solve problems analytically, with a collaborative, resilient, and detail-oriented mindset

Why Join Toll?- Be part of a global logistics leader and work in a collaborative and supportive team environment.- Opportunities for career development and training, access to an outstanding range of employee benefits and employee wellbeing programs.- Make a real impact on operational efficiency and safety.- Flexible work arrangements and wellness initiatives.- With a global reach and a commitment to innovation, safety, and sustainability, we’re proud to deliver logistics solutions that keep Australia and the world connected.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.