Occ Controller

Join CDC NSW as an Operation Controller and keep our community moving
- Only weekend work available
- Seven Hills location |Great pay | Career progression

**About Us**:
ComfortDelGro Corporation Australia (CDC) is the largest private bus operator in NSW. Our subsidiaries, Qcity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions.

Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily. We are part of an international company with an impressive global footprint and a reputation for providing a safe and reliable public transport network that meets customer and community needs.

**The Role**:
CDC NSW has an exciting opportunity of an **Operation Controller** to be a part of our high-tech Operational Customer Centre (OCC) at Seven Hills. As an OCC Controller your role will be to monitor bus service performance in a real-time environment and minimise service delays using online support systems, handle emergencies and restore service after disruptions. This is a unique opportunity to learn from and be part of a highly qualified and experienced team which thrives on performing to achieve positive outcomes. This is part time role working weekends only.

**About You**:
To be an exceptional OCC Controller, you will:

- Have excellent communication skills both written and verbal
- Have the ability to support our drivers in a prompt, professional and consistent manner
- Demonstrate the ability to identify and provide solutions for on-road issues
- Be aware of the cultural diversity and sensitivities of our workforce and customers
- Have exceptional organisational skills and ability to manage fluctuating workloads and changing priorities
- Be able to work independently and as part of a team
- Have proficient computer skills and be adaptable to new technology
- Have the ability to maintain a logical thought process and remain calm in stressful and challenging circumstances.

If this comes across as a tailor made, career defining opportunity for you then please apply.