Case Co-ordinator

**Date**:5 May 2025

**Location**: Birtinya, QLD, AU, 4575

**Company**:Silver Chain Group Limited
- Short Description- Your next leadership opportunity- Permanent part-time position - no night shifts- Competitive rate with excellent salary packaging options up to a maximum of $18,500 per year
- The opportunity
- Live and work on the idyllic Sunshine Coast, where the sub - tropical weather, makes everyday a beach day.
- This is an exciting opportunity to become part of a dedicated and passionate team with Australia's leading in-home and community care specialist Silverchain.
- Silverchain has an exciting opportunity for a permanent part-time Case Co-ordinator to join our Sunshine Coast Leadership Team. The role will be based out of our Birtinya and/or Gympie Service Delivery Centre, and will be responsible for allocating client services including to the Regional Council areas of Gympie, Noosa and the Sunshine Coast. You will also be looking after the co-ordination of resources, clinical care delivery, monitoring of direct care delivery and co-ordination of team meetings. There is no night shift which will help you to facilitate a work life balance.
- Key Responsibilities- Provide leadership, support and ongoing development to our Care Workers and Clinical Team- Recruit, interview and appoint staff and conduct staff appraisals- Liaise with the CNM to ensure effective delivery of clinical services.- Co-ordinate and manage service delivery to meet client needs, achieve cost and volume targets, contractual obligations, policies and procedures.- Implement strategies to control human and material resource utilisation and expenditure, predict trends in the provision of patient care which will influence resource expenditure and participate in the preparation of submissions.- Engage in resolving complex clinical problems- Co-ordinate clinical team meetings- Maintain accurate and up-to-date documentation and disseminate documentation- Co-ordinate and provide support for Nurses, Un-regulated Care Workers, Student Placements, Volunteers and Credentialed General Practitioners to transfer of knowledge and work experience.- Participate in project work and special interest groups and undertake research in support of business unit objectives.- Build relationships and network with external parties to promote Silver Chain services, identify opportunities for growth- Respond to client complaints- Manage occupational health and safety within legislative requirements and organisational policies and procedures to minimise risk for employees and clients to ensure a safe and healthy work environment
- About you- We are seeking individuals who share our vision of providing the world's best health and aged care in the home, so Australians can confidently live their lives as they choose.- Current registration with the AHPRA with demonstrated high level clinical skills and understanding of care delivery requirements within the community- Experience in the management of physical and financial resources- Experience in leading a team and co-ordinating resources- Demonstrated time management and organisational skills- Well-developed communication and interpersonal skills, with capacity to negotiate and problem solve- A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues within a clinical environment.- Demonstrated ability to work autonomously with a team focus to contribute to business unit and organisational objectives.- A flexible approach together with decision making, negotiation, influencing and advanced problem-solving skills to innovatively manage the allocation of resources and resolve complex clinical problems.- Demonstrated analytical skills to identify risks and areas for improvement and make recommendations for change.- A certificate IV in Training and Assessment is desirable.- Completion or commencement of work towards relevant post-graduate studies
- Benefits- Competitive Salary- Attractive salary packaging options - up to $18,550 tax free to significantly increase your take home pay- Award winning health and wellbeing programs- Extensive orientation and on-the-job training- Employee Assistance Program- Annual leave loading- Ongoing training & development opportunitie
- How to apply
- Silverchain is Australia's largest in-home care specialist, providing complex health and aged care services to more than 105,000 clients a year. Trusted by Australians we deliver care that is differentiated by quality and safety for more than 125 years.
- Silverchain Queensland delivers a diverse range of specialist clinical home care services with expertise in palliative care, hospital in the home, post-acute and transition care services. Our point of difference is our ability to provide complex care in the home and our excellence in clinical governance, quality, and safety.