Medical Receptionist

3 days ago


Guildford, Australia WMP Care Services Full time

**Medical Receptionist - 2+ Years Experience Required**

Are you an experienced Medical Receptionist looking to join a supportive and professional healthcare team? At WiseMind Medical, we pride ourselves on delivering a 5-star patient experience, and we’re looking for a dedicated receptionist to be the first point of contact for our patients. If you have 2+ years of experience in a medical reception role, excellent customer service skills, and a passion for patient care, we want to hear from you.

**What We Offer**:

- A welcoming and supportive team environment
- Professional development opportunities and ongoing training
- Staff discounts on medical services
- Long-term career growth within our expanding practice

**What We’re Looking For**:

- 2+ years of experience as a medical receptionist (experience in a specialist or GP setting is a plus)
- MUST have Experience with medical booking softwares (Best Practice & Cliniko)
- Excellent communication and interpersonal skills
- A warm, caring, and professional personality
- High attention to detail, organisation, and multitasking
- Proficiency with MS Office (Word, Excel, Outlook)
- Permanent residency in Australia (visa sponsorship not available)

**Key Responsibilities**:

- Greeting patients and handling incoming calls professionally
- Managing appointments, referrals, and billing using medical software
- Processing patient payments and Medicare rebates
- Assisting with administrative tasks to ensure smooth daily operations
- Supporting doctors and clinical staff with patient coordination

**About You**:

- A proactive problem solver who takes initiative
- Able to multitask effectively in a fast-paced environment
- Friendly and welcoming
- Customer Facing experience
- A quick learner with the ability to absorb new information

**How to Apply**:
Please submit your CV and a Cover Letter addressing the following:

- Your availability and flexibility
- Any previous experience in a specialist or general medical practice
- Your experience with medical software and billing
- Why you want to join WiseMind Medical and how you’ll contribute to our success

Join us at WiseMind Medical and be part of a team that makes a difference**.**

**Job Types**: Casual

Schedule:

- Day shift

**Experience**:

- Medical receptionist: 1.5 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

**Job Type**: Casual

Pay: $23.23 - $32.00 per hour

Expected hours: 15 - 30 per week

Application Question(s):

- Do you have experience with medical software's Best practice & Cliniko ?

Work Authorisation:

- Australia (preferred)

Work Location: In person