Concierge/security Officer

2 weeks ago

Melbourne, Australia Travel + Leisure Co. Full time

**We Put the World on Vacation**

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**How You'll Shine**:
If you enjoy working in an environment where no two days are the same, join our Melbourne team as a **Concierge/Security Officer** today Within this role you will be working part-time from 9.00pm to 5.30am Friday and Saturdays.
- Ensure the safety and security of the building during overnight hours
- Monitor and control the entry and exit of residents, guests, and visitors
- Observe and respond to any suspicious activity through CCTV monitoring
- Address noise complaints and disturbances in a calm, professional manner
- Conduct hourly patrols of Level one, Level 23 and External exit points to maintain security standards
- Enforce compliance with building by-laws and house rules
- Provide concierge-style service, including general assistance to residents and guests
- Maintain detailed duty logs, incident reports, and handovers
- Liaise with emergency services as needed and follow approved protocols
- Operate and manage building systems, including key control, fire panels, and Opera PMS
- Co-ordinating the mail rooms and parcel return policy
- Other duties as directed by the Night Manager and Building Manager

**Requirements**:

- Ability to work the required overnight hours and weekend work.
- ** Must hold a current Victorian Private Security Licence**
- Fluent in English - **both verbal and written communication skills**
- ** Well-groomed and professional appearance**
- Wyndham Hotel **uniform provided**

**Training Provided In**:

- Building systems and key management
- Opera PMS usage and Duty Log procedures
- DoneSafe OH&S reporting
- Building **by-laws and resident code of conduct**
- Fire and emergency response systems and protocols

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional Development Funding
- Discounted Hotel & Resort stays globally
- Subsidised Private Health Insurance (following successful probation completion)
- Birthday leave to celebrate your special day

**Where Memories Start with You**

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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