Facility Maintenance Client Services

2 days ago

Tuggerah, Australia Squeeky Group Full time

**About Us**:
We are a leading facilities management, maintenance, and cleaning company offering comprehensive services across residential and commercial sectors. We pride ourselves on delivering high-quality, efficient, and reliable services, carefully tailored to meet the unique needs of our diverse client base.

We are currently seeking a Full Time Client Services team member to join our dynamic team. You will be responsible for comprehensively managing and overseeing all maintenance and modification requests from start to completion across NSW, facilitating seamless communication with various stakeholders, conducting on-site meetings and inspections for quote preparation, and ensuring client satisfaction through the adherence to our high standards of quality and efficiency.

**Key Responsibilities**:

- Leading and managing all maintenance and modification requests, steering them from the initial stage to successful completion while upholding our high-quality standards.
- Being a proficient communicator, liaising seamlessly with tradespeople, suppliers, and various other stakeholders to streamline project execution.
- Delivering outstanding customer service as the primary liaison for both residential and commercial clients, addressing their concerns and needs promptly.
- Maintain strong relationships with existing clients, understanding their changing requirements and ensuring our services continue to meet their needs
- Partnering closely with different internal teams to ensure efficient and successful project completions.
- Supervising project timelines and budgets, delivering cost-effective solutions without compromising on quality.
- Proactively identifying and mitigating potential project obstacles, implementing swift solutions to prevent delays.
- Source and promptly purchase necessary parts, tools, and supplies for each task while ensuring cost efficiency
- Efficiently utilise our job management platform for task tracking, scheduling, reporting, with regular updates.
- Building and nurturing solid relationships with clients, understanding their needs deeply and striving to exceed their expectations.
- Conducting regular on-site meetings with clients to understand their needs comprehensively, and performing site inspections to gather all pertinent information in preparation for crafting detailed and accurate quotes.
- Collaborating with the accounts team to facilitate precise invoicing and record-keeping processes.
- Perform regular inspections at our commercial sites as necessary.

**Requirements**:

- Proven experience in a similar role.
- Excellent verbal and written communication skills.
- Very proficient in Microsoft Office Suite and computer skills is a MUST
- Strong organisational skills with the ability to multitask.
- Knowledge of the facilities management, maintenance or cleaning industry, especially in both commercial and residential sectors, will be a significant asset.
- Valid NSW driver’s license with access to use company cars during working hours.

To apply, please submit your CV and include references from past work experiences.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

Pay: $65,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- similar role: 2 years (required)

Licence/Certification:

- Driver Licence (required)

Work Location: In person

  • Customer Service

    2 weeks ago

    Tuggerah NSW, Australia Squeeky Group Full time $65,000 - $75,000 per year

    About Us:We are a leading facilities management, maintenance, and cleaning company offering comprehensive services across residential and commercial sectors. We pride ourselves on delivering high-quality, efficient, and reliable services, carefully tailored to meet the unique needs of our diverse client base.We are currently seeking a Full Time Client...

  • After Hours Administrator

    2 weeks ago

    Tuggerah, New South Wales, Australia Lake Maintenance Full time

    We are Australia's leading privately-owned housing maintenance company, proudly serving Public Housing and Community Housing, Aged Care, and NDIS clients nationwide.We are currently seeking an experienced After Hours Administrator for a casual, work from home role. Reporting to the Team Leader, you will be responsible for responding to incoming maintenance...

  • Pool & SPA Service Technician

    3 days ago

    Tuggerah, Australia Splashs Pools Central Coast Full time

    **Join Our Team as an Experienced Pool Service Technician!** We are growing, so that means we need more amazing staff to join our team! Are you passionate about pools and have a knack for keeping them pristine? We're looking for an experienced Pool Service Technician to join our dynamic team! **Position Available**: Pool Service...

  • Ict Customer Support Officer

    2 days ago

    Tuggerah, Australia Talent International Full time

    **Job Details**: **Location** New South Wales **Salary** AU$33.40 - AU$53.54 per hour **Job Type** Full Time **Ref** BBBH102919_1686901965 **Contact** Uvez Ahmed **Posted** 43 minutes ago **Talent International** is currently recruiting for an **ICT Customer Support **to work for an** NSW Government client **based in **Tuggerah**. This position...

  • Supervised Contact Workers

    1 week ago

    Tuggerah, Australia Challenge Community Services Full time

    **About Us**: Challenge Community Services is a well-established, quality-assured organisation, committed to delivering person-centred services to children, youth, and carers across New South Wales. We specialise in foster care, residential support, and respite services, and are passionate about making a positive and lasting impact in our...

  • Supervised Contact Workers

    1 week ago

    Tuggerah, Australia Challenge Community Services Full time $60,000 - $90,000 per year

    About Us:Challenge Community Services is a well-established, quality-assured organisation, committed to delivering person-centred services to children, youth, and carers across New South Wales. We specialise in foster care, residential support, and respite services, and are passionate about making a positive and lasting impact in our communities.About The...

  • Care Manager Home Care Central Coast

    5 days ago

    Tuggerah, Australia HammondCare Full time

    **Deliver and develop tailored Care Plans for each client on the program and oversee the ongoing assessment of clients’ needs and preferences within Home Care** - Permanent position with guaranteed hours and stability in our Home Care team - Maximise your take-home pay with NFP salary packaging - Enjoy a work-life balance with set shifts and hours **Care...

  • Service Support Officer

    1 week ago

    Tuggerah, Australia HammondCare Full time

    **Service Support Officer Care Navigation - what's involved in the role?** The role of the _Service Support Officer (SSO) Care Navigation_ works within the Mission and Mission in Action of HammondCare to ensure that all home care services are tailored, personal and delivered to the highest standards. The broad range of administration activities delivered by...

  • Clinical Care Manager

    1 week ago

    Tuggerah, Australia HammondCare Full time

    **Rewarding opportunity for an RN to finally have the perfect work-life balance - no more shift work, all day shifts between Monday - Friday** **Clinical Care Manager - what's involved in the role?** Manage the Clinical Care of clients in the **Central Coast **Region for HammondCare at Home. **This is a Maternity Cover Contract for a **Full-time position...

  • Day Shift Cleaner

    1 week ago

    Tuggerah, Australia Skg Cleaning Pty Ltd Full time $24,000 - $42,000 per year

    About SKG Services:SKG Services is a proudly family-owned Australian company delivering top-tier commercial cleaning, security, and maintenance solutions nationwide. Founded in 1975, SKG blends five decades of experience with a fresh, values-driven approach. Specialising in commercial and retail spaces we offer reliable, integrated "soft services" that keep...