IT Officer

Cedars Christian College is a vibrant and innovative learning community that is dedicated to leading our students forward throughout the most important years of their life.

**IT Officer - Entry Level**
A permanent part-time (0.6 FTE) position exists for an entry-level IT Officer to commence as soon as possible.

**Key Responsibilities**:

- Serve as the first point of contact for IT support requests, documenting and prioritizing issues based on severity and impact
- Provide initial troubleshooting and resolution of technical issues for staff and students, including software, hardware, and network problems
- Perform basic data entry and updates in our various systems, ensuring accuracy and compliance with school policies
- Maintain clear and effective communication with end-users, providing status updates and ensuring a high level of customer satisfaction
- Create and maintain detailed records of support requests, resolutions, and processes for future reference and analysis
- Work closely with other IT staff to escalate more complex issues and ensure timely resolutions

**Key Requirements**:

- Committed Christian, active in their own church
- Preferably studying IT or a related field (TAFE, university, or online certification)
- Good communication and organisational skills
- Willingness to learn and follow instructions
- Reliable and able to work independently once trained

We are seeking a motivated and detail-oriented person to join our IT department. This entry-level role is ideal for someone currently studying towards a qualification in Information Technology or a related field. No formal IT qualifications are required—just a willingness to learn, follow instructions, and support the IT team in day-to-day operations.

**Applications close 02/09/2025**

Applicants must be committed Christians, active in their own church and are also required to provide a Working with Children Check (WWCC) Number.