Education Support Officer

**TAFE NSW: A career of life-changing impact**

**Education Support Officer - Career Pathways and Employability Skills**

**Sutherland Campus (with flexibility to work across St George, Loftus and multiple off-site locations as required)**

**Permanent Full Time**

**$89,741 per annum package includes salary of $79,420, employer's contribution to superannuation and annual leave loading**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a variety of flexible working options.

**About the role**

We are looking for a passionate and motivated individual with current industry knowledge and experience in the education and training sector. Based at our Sutherland Campus, the role will also be required to work across St George, Loftus and multiple off-site locations to meet business needs.

The role is a permanent full-time position, working within a team of VET professionals. The ESO role is supervised by the Head Teacher and responsible for a range of activities which support learners and enhances the student learning experience.

**_ Note_**_: This role does not teach nor deliver training and assessment_.

**About You**

You will love this role if you thrive on solving problems and helping others. Supporting students and teachers for successful outcomes in a dynamic, innovative and exciting educational environment. You will be technologically savvy with some prior demonstrated experience with Microsoft Word and Excel and online meeting platforms like MS Teams or Zoom to be able to support students and teachers both face to face as well as via connecting platforms.

We are looking for motivated and engaged individuals who have the ability to meet the following selection criteria:

- Minimum qualification at AQF Level 5 (or above)
- Minimum of two years experience in an Education and Training environment
- Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students
- High-level interpersonal and communication skills with the ability to communicate effectively in a clear and concise manner
- Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
- Ability to understand the content of the learning materials and the processes used in the discipline
- Skills in the use of relevant information and communication technologies

To find out more about the role, click to view the Position Description.

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please let your Talent Acquisition Advisor know.

**Applications close 11.55pm AEST Sunday 8th, September 2024**
- Cover letter
- Your current resume (PDF)
- Certified copies of relevant qualifications and transcripts (uploaded as one PDF file)

**Targeted Question**

An ESO is required to work with learners, Teachers, Head Teacher and administrative staff, all of whom may have differing needs and expectations. Using an example, please outline how you manage competing responsibilities and expectations to deliver stakeholder satisfaction.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

For positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.