Bar Team Leader

Summary

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

What you can expect
- Complimentary and discounted accommodation at Hyatt properties worldwide
- Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development.
- Above award wages.
- Access to our employee assistance program.
- Being part of a diverse and inclusive team, passionate about their work.

Discover a career you didn't know existed.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job - it's a career for people who care. People like you. People like us.

About the Role

The Bar Team leader is Responsible for leading and supervising a team of food and beverage associates to ensure smooth and efficient outlet operations. This role focuses on delivering high-quality service, managing staff performance, and contributing to the overall success of the outlet.

Some of the responsibilities include:

- Supervision and support of the Food and Beverage employees, ensuring exceptional and efficient service is delivered.
- Deliver on-the-job training and regular briefings to team members to enhance product knowledge, upselling techniques, and customer engagement.
- Collaborate with the Assistant Food and Beverage Manager to contribute ideas for new cocktails, themed menus, and signature offerings.
- Assist in ordering, receiving, and managing bar inventory; conduct regular and accurate stock takes.
- Ensure that all guests receive exceptional service and their needs are met promptly.
- Address and resolve guest complaints and concerns with professionalism.
- Assist in managing daily operations, including opening and closing procedures.
- Attend to stocktake and transfers of stocks to other departments. Ensure requisitions are collected and stored correctly.

**Qualifications**:

- Previous Food & Beverage experience in hotel environment or similar fast-paced environment
- A valid and current Responsible Service of Alcohol (RSA) certificate
- Exceptional interpersonal, communication and time management skills
- The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
- The flexibility to work on a rotating roster, including weekends and public holidays
- Experience and thorough understanding of beverage service.
- A valid and current Responsible Service of Alcohol (RSA) certificate
- Mixologist / cocktail bar background
- Strong wine knowledge

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt