Service and Program Team Leader

Division: Corrective Services NSW
- Location: Goulburn, NSW, AU, 2580
- Req ID: 71228

**Services and Programs Team Leader**

**Clerk Grade 7/8**

**Locations -**Goulburn Correctional Centre

**Employment Type -**Ongoing opportunity available

**Salary -**Clerk Grade 7/8 (starting at $ 110,266.00 plus Environmental Allowance superannuation + leave loading)

**Why Join Us?**

At Corrective Services NSW, we focus on creating positive, lasting change for individuals and communities. As a Services and Programs Team Leader, you’ll take on a leadership role to oversee the delivery of accredited services and programs aimed at reducing reoffending and supporting reintegration.

**Your role**

Are you ready to lead a team committed to making a meaningful impact?

As a Services and Programs Team Leader, you’ll coordinate and deliver offender programs while providing professional supervision and support to a team of Services and Programs Officers. You’ll play a critical role in ensuring high-quality service delivery that supports rehabilitation and reintegration efforts.

**What you’ll do**

As a Team Leader in Services and Programs, you’ll oversee the delivery of therapeutic programs and case management for offenders with severe substance use disorders. Your responsibilities will include:

- Lead and Supervise: Oversee a team of Services and Programs Officers, ensuring professional development, compliance with policies, and effective service delivery.
- Coordinate Services: Plan, monitor, and deliver accredited and approved programs to meet program delivery targets.
- Ensure Quality: Review and approve reports provided to courts, the State Parole Authority, and other statutory bodies, ensuring accuracy and alignment with prescribed standards.
- Develop Staff: Mentor team members, support their professional development through Performance Development Plans (PDP), and manage day-to-day operations.
- Deliver Programs: Facilitate group-based behavioural change programs that address the underlying causes of offending.

**What we’re looking for**

We’re seeking an inspirational leader with the following attributes:

- Possesses broad knowledge of contemporary correctional programs and practices.
- Has experience facilitating group-based behavioural change programs.
- Can balance leadership responsibilities with program delivery effectively.
- Demonstrates strong time management, resilience, and attention to detail.
- Shows a commitment to reducing reoffending and achieving positive outcomes for individuals.

**Essential Requirements**
- Qualifications: Tertiary qualifications in a behavioural science or related field, or equivalent proven experience.
- Experience: Demonstrated expertise in facilitating group-based programs and leading teams.
- Licence: A current driver’s licence and willingness to travel across NSW.

Download the role description.

**Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.**

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for Corrective Services provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close**Sunday 23 February 25 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.