Employment Consultant

Opportunity to join a progressive and inclusive team in Gosford
- Comprehensive employee benefits, incl. $15,900 in NFP Salary Packaging
- Work laptop + phone + training and development

**Our mission is to support people who need assistance to achieve their aspirations and inclusion in the community. We have hundreds of talented people at Ability Options across NSW who play a crucial role in achieving the mission.**

**The Role**

This position is internally known as Mentor
- Workforce Australia.

This opportunity is available at our Gosford office on permanent full-time basis for an individual who is result driven and wants to make a real difference in someone’s life.

As a mentor, you will be working with a diverse range of people and employer networks to achieve outcomes through ongoing coaching and support program. Mentor will partner with job seekers to plan, secure and maintain sustainable employment through sourcing and developing enduring employer and other stakeholder relationships that generate employment opportunities.

The mentor will conduct initial customer assessment, create detailed action plan and facilitate group learning activities. You will be passionate about enhancing customer experience and motivated to succeed with a proven track record in meeting KPIs, building relationships and displaying a resilient attitude.

Your experience and background in sales, administration, retail, call centre or customer service will be highly advantageous for this role.

If you have a genuine interest in shaping lives and creating employment opportunities for jobseekers, then we are looking for you to come and work for us

As part of this role, you will be required to travel within your region.

**Essential Criteria**
- Demonstrated resourcefulness to deliver skill based training sessions to build capacity for employment
- Ability to support job seekers to achieve their goals through employment outcomes
- Ability to deliver effective employment solutions to local businesses
- Excellent administration skills and ability to maintain thorough case notes
- Local knowledge of the labour market and experience in placing clients into local employment opportunities
- Excellent communication skills in promoting job seekers to local employers and seeking future employment opportunities
- Satisfactory background checks including Police Check and Working With Children Check (or willingness to obtain)
- Knowledge of and commitment to child safe standards and mandatory reporting requirements
- Experience working with in the disability service sector highly regarded
- Current driver’s licence (minimum P2)
- Evidence of Covid-19 Vaccination including booster

**Why Work for Us?**

When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.

In return for your skills and experience you will receive:

- **Salary Packaging**: Increase your take-home money with $15,900 not-for-profit salary packaging through Maxxia: Salary Packaging | Maxxia
- ** Training and career progression**: Our In-house Learning and Development team offering ongoing career development support to staff.
- ** Mental Health and Wellbeing**: A dynamic EAP partner who supports our staff with free confidential counselling: Employee Assistance Programs (EAPs) - Veretis Performance Psychology. Additionally, we offer fitness passport giving staff access to more than 500 gyms and sporting facilities across NSW.
- ** Rewards and recognition program**:We recognise the efforts and achievements of our valued staff members with morning teas, lunches, gift cards, certificates, and personalised letters from the CEO.
- ** Employee Discounts**:Discounts with CommBank, Winc and Medibank corporate insurance cover.
- ** Other Benefits**: Paid Parental and Partner Leave, purchase additional leave after 1 year of service and tenure-based service reward leave.
- ** A rewarding career** where you contribute to make a difference in the community and in people’s lives

Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.