Loss Prevention Clerk

DAILY RESPONSIBILITIES ? Walks the warehouse and perimeter to monitor safety and security concerns.

? Follows and maintains knowledge of Costco procedures and applicable laws related to loss prevention duties. Attends meetings and seminars regarding loss prevention

? Observes, detects, and investigates internal and external theft threats. Reports potential internal theft situations to Warehouse Manager. Participates in Shrink Committee

? Detains and interviews shoplifters when warranted.

? Prepares reports for internal use and for potential prosecution.

? Maintains evidence and reports files collected from investigations.

? Testifies in court concerning theft investigations.

? Communicates with other area Costco Loss Prevention Clerks and Security personnel of area businesses to exchange information about current and local theft threats.

? Follows proper Member Service and general safety and security procedures and standards. Assists in other departments of the warehouse as necessary.

? Provides prompt and courteous service to members, employees and vendors. When in office, answers phones and assists callers.

POSITION REQUIREMENTS Competency Statement(s)

? Communication - Articulates information, both verbally and in writing, in a way that can be easily understood by employees, members, and vendors. Actively listens to employees, members, and managers and takes appropriate action as necessary.

? Member Service - Exhibits a professional demeanour toward others. Unselfishly serves others and assists members, employees, and vendors in a prompt and effective manner while following company procedures. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions, and making sound decisions that reflect Costco’s Code of Ethics.

? Self-Motivated - Well-organised and able to prioritise, multi-task, and adhere to deadlines while working independently with mínimal supervision. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for his/her choices and decisions.

? Team Player - Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Willingness to perform tasks assigned by supervisors and to assist others as needed.

? Flexibility - Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Proven ability to comply with new programs, methods, practices, and procedures.

? Record of Satisfactory Job Performance - Demonstrates satisfactory job performance as indicated on the most recent review through positive demonstration of Costco’s Success Behaviours, and by a file free from counselling notices related to job performance.

**Experience Loss Prevention, security or comparable experience Licenses** and Certifications Floor Walk Inspection Training (prior to beginning work in department). ABILITIES AND TALENTS RECOMMENDED FOR JOB SUCCESS Education High School Certificate or higher.

**Other Specific Requirements**:
Full COVID-19 vaccination or medical contraindications certificate