Technical Account Manager, Pixel

17 hours ago

Sydney, Australia Google Full time

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

**Minimum qualifications**:

- Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience.
- 5 years of experience working with cellular carriers on carrier certifications.
- Experience working with telecom carriers/device makers, 3G, 4G, and 5G technologies.

**Preferred qualifications**:

- Experience in cellular technologies (e.g., 3G, CSFB, IMS, VoLTE, VoWiFi, 5G VoNR, CA, EN-DC, mmWave, spectrum/band assignment, logging and log analysis).
- Experience in Android (e.g., collecting logs, flashing, sideloading, ecosystem, user experience).
- Experience in field test engineering with Australian carriers.
- Understanding of Australian carrier requirements and documentation/certification processes and Australian carrier network capabilities.
- Ability to speak and write in English and Mandarin fluently.

**About the job**:
At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently.

The Google Pixel team focuses on designing and delivering the world's most helpful mobile experience. The team works on shaping the future of Pixel devices and services through some of the most advanced designs, techniques, products, and experiences in consumer electronics. This includes bringing together the best of Google’s artificial intelligence, software, and hardware to build global smartphones and create transformative experiences for users across the world.

**Responsibilities**:

- Interface between Australian and internal carriers such as Taiwan Engineering teams.
- Drive handset defect resolution, defining next steps with the broader Engineering teams, and leading activities to resolution.
- Deliver software submissions and schedules to carriers.
- Understand changing carrier requirements and align Pixel products with existing and new network and handset features.
- Review and complete compliance matrices, specification documentation and industry standard/regulatory deliverables.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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