Clinical Care Advisor

Looking for an exciting new Community Leadership role?
- Community Based
- Great Office
- Great Team
- Minimal Travel

**Superior Home Health Services** is a full-offer, care organisation _**providing in-home health care with a difference**_andcovers most of the Moreton Bay, Bribie Island, North Brisbane, Sunshine Coast and Gympie areas.

We are currently looking for an outstanding, motivated and enthusiastic **Clinical Care Advisor**to join our corporate leadership team based in our fabulous, spacious offices in **North Lakes (Sunshine Coast is also an option)**.

In this role you will be responsible for liaising between many stakeholders including clients, or their families or representatives, the clinical team, care delivery team, scheduling team, corporate services team, our referral partners, and industry bodies. Experience is essential, ideally you will have at least 5 years' experience in a similar role.

**Your main responsibilities include**:

- Ensure client care is assessed, planned, implemented and evaluated in accordance with the Superior Home Health Services operating model;
- Support the provision of customer focused systems and processes and support consumer participation in decisions relating to the service, consistent with a person-centred model of care and emphasis on choice and control;
- Supervision and accountability of clinical care including care plan oversight and ongoing quality review of clinical documentation;
- Ensure Clinical Quality, Infection Control and Risk Management Programs are implemented and followed;
- Investigation and reporting per the Serious Incident Response Scheme;
- Lead, motivate, coach and mentor clinical and care staff in a manner that promotes a high performing and innovative workplace culture;
- Ensure that team practices are informed by client experience and feedback is regularly sought and provided;
- Ensure compliance with legislative requirements and the Aged Care Quality Standards, the National Standards for Disability Services; and
- Provide direct care activities to clients as required.

**Benefits of the role**:

- Privately owned family company, with experienced Company Directors;
- Focus on employee well-being initiatives;
- Fast, direct, decision-making;
- Autonomous position reporting to the Company Directors;
- Well-resourced management structure including Clinical, Scheduling, Finance, HR, and Care-Coordinators;
- Emphasis on proactive personal and professional development opportunities;
- Dedicated parking onsite;
- Working with 4-6 Care Coordinators, clinical staff, and community-based care workers.

**Position Requirements**

Essential:

- Tertiary qualification in Nursing;
- Must maintain an un-restricted AHPRA registration;
- Demonstrated management experience in the Aged Care sector;
- Advanced understanding of the Home Care Package and NDIS funding arrangements;
- Experience working in a similar position;
- Must maintain a valid Police Check and NDIS worker screening;
- Strong understanding of continuous improvement concepts and Accreditation Standards;
- Demonstrated experience managing staff and third parties e.g., allied health practitioners;
- Strong computer literacy and electronic documentation skills;
- Skills in clinical education and staff development;
- Experience in managing budgets; and
- Must hold a valid Queensland Driver's Licence.

Desirable:

- Training and Assessment Certificate/Diploma
- Post Grad qualifications in continence management
- Rehabilitation qualifications and experience

Important Personal Qualities
- Highly organised with excellent time-management;
- Aptitude for conquering challenges and generating new ideas;
- Excellent written and verbal communicator;
- A natural “people person" who enjoys resolving interpersonal problems;
- Passionate about workplace culture, creating a workplace which is filled with love, respect and fun;
- A professional demeanour, able to operate at a high-pressure executive level;
- Committed to the company values of _Good Citizenship, Quality, Integrity, Accountability, People, Authenticity, and Aspirational_.
- **Resilience is essential - this industry is as challenging as it is rewarding**_

This role involves some travel to Sunshine Coast and Gympie.

Pay: $100,000.00 - $110,000.00 per year

**Benefits**:

- Company car
- Maternity leave

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- People Management: 2 years (required)
- Care Advisor: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person