Consultant Channel Performance

**Work type**: Permanent Full time
**Region**: Remote: Work Anywhere
- **Use your expertise to drive positive outcomes for our customers.**:

- **You’ll be supported to manage your career, work and life.**:

- **Work in a collaborative and inclusive team environment**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as Consultant Channel Performance.

**The Role**
- The Consultant - Channel Performance role will be responsible for:
**Key Accountabilities**:

- Deliver high quality analysis that offers actionable insights / recommendations to positively impact Digital success metrics (e.g. Site conversion, App starts, Digital self-service adoption, Service leakage)
- At a high level, size opportunities, benefits with recommendations to ensure initiatives are prioritised according to business priorities.
- Produce high quality management reports / dashboards on a frequent basis supplemented with quality commentary and be able to present at forums consisting of various levels of management.
- Keep up to date with industry best practice, customer research and competitor activity.

**What you will bring**:

- 3+ years experience in a highly analytical role, specifically in the digital space
- Deliver high quality analysis that offers actionable insights / recommendations to positively impact Digital success metrics (e.g., Site conversion, App starts, Digital self-service adoption, Service leakage)
- Strong communication and presentation skills to all levels of management
- At a high level, size opportunities, benefits with recommendations to ensure initiatives are prioritised according to business priorities.
- Produce high quality management reports / dashboards on a frequent basis supplemented with quality commentary and be able to present at forums consisting of various levels of management.
- Keep up to date with industry best practice, customer research and competitor activity.

**Make a difference through your work.**

At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you will be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

Please note unsolicited CVs from agencies will not be accepted.