Customer Service Call Centre Agent

We are looking for self-motivated, competitive, well-spoken sales professionals with the ability to persuade customers to choose our service. This is a fast-paced phone sales environment with an emphasis on closing. You must have excellent communication skills including written and verbal skills with good grammar. We are looking for friendly, responsible sales professionals to grow along with our well-established company.

**Salary + Commission**

We pay a base Salary + Commission which are paid weekly. We also provide daily incentive bonuses and spiffs which all sales representatives qualify for. Holiday Bonuses are given out at our annual Holiday Party and Award Ceremony.

**UNLIMITED EARNING POTENTIAL**Every sales representative will be provided with one week of **PAID TRAINING** to give you the product knowledge necessary about our service and industry as well as train you on our easy-to-use software program.

**NO COLD CALLS**With our incoming phone calls and self-generated leads off our website, you will never have a shortage of prospective clients which will result in an earning potential of $1,500 - $2,000 per week

**Recession Proof Industry**
In this economy, it’s hard to find and keep a job, our type of business is booming despite the economy. This is a recession-proof industry. The sales for our company are rising to where we don’t have enough representatives to cover the demand. We invest in our employees because we understand that you are the key to our success just as much as our organization is the key to yours. We are offering you a stable job with room for advancement within the company. THIS IS THE JOB YOU’RE LOOKING FOR

**About us**

We are a premium furniture removals company. Our goal is to provide the best possible service to our clients. We work in a friendly and positive environment where we help each other grow.

**Qualifications & experience**
- Exceptional customer service skills
- Self-motivated, competitive, well-spoken sales professionals with the ability to persuade customers to choose our service
- You must have excellent communication skills including written and verbal skills with good grammar.
- Ability to stay positive and focused in a very busy environment.
- Ability to work under pressure and autonomously.
- Good data entry skills.

**Tasks & responsibilities**
- Answering initial web inquiries and call inquiries, only from customers who have already signaled their interest in moving home service.
- Efficiently entering all client details into our Leads Manager and CRM.
- Present the clients with a quotation and try to book them in
- If not booked in on the first call then follow up with them to ultimately win them over and book them in
- Understanding and history of working towards company KPI's and smashing them

**Benefits**
- Fantastic earning potential and uncapped incentive
- Weekly paychecks
- Direct Deposit
- Daily & Weekly Bonuses/Spiffs
- Full-time schedule
- Room for growth and opportunity - All our team leaders, sales coaches and various other operations staff all started as call centre operators
- Full training will be provided
- A great environment you will love to work in

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Referral program

Schedule:

- 10 hour shift
- 8 hour shift

Supplementary Pay:

- Commission
- Performance bonus

Application Question(s):

- Have you worked in Furniture Removals industry before?

**Experience**:

- Call centre: 1 year (required)
- sales consultant: 1 year (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person