Digital Product Manager

Leading ASX Listed Organisation | B2C, Empathetic and For Purpose Organisation
- Manage a Revolutionary Digital Self-Service Product for this B2C Company
- $140,000-160,000 base + super | Leadership Opportunity and Huge Growth

**About the Role**

With a strong presence across the ANZ market, our client is a genuine leader in their industry sector. We are assisting our client to identify an experienced Digital Product Manager who will be heavily involved in the day-to-day product development and delivery as part of an Agile product team.

Additionally, you will need to understand the market, the business, and the customer to be empowered to make the right decisions around the roadmap, the backlog and releases, as well as contribute to the product strategy and vision.

In this role you will be responsible for the strategic product roadmap for development, release & ongoing optimisation of a best-in-class Customer Portal that delivers great outcomes for both business & customer.

**Key Responsibilities**
- Responsible for developing the vision for Digital self serve platforms following consultation with senior leaders and operations colleagues
- Responsible for ongoing optimisation and enhancement as well as new capability build and ensuring we prioritise delivery based on value for customer and business
- Communicate and motivate the team with a product vision that communicates the benefits of the product and continuous communication with stakeholders to seek alignment
- Own, manage and communicate the Product Roadmap by translating it into initiatives, features and a program backlog
- Perform market, competitive, and customer analysis
- Identify opportunities and problem spaces, articulate market and customer needs
- Manage the product through its lifecycle (not just its development)
- Understand the market, the business and the customer so that you drive the right decisions: liaise with customer research teams; collaborate with design teams to create great customer experiences; work closely with business stakeholders to understand business drivers; work closely with analytics.

You will have proven experience within a similar position and passionate about creating products that are truly special for customers and have experience working in an agile environment. You are characterised by the energy and passion you bring to delivering high performing products.

Specifically, you be attributed with the below skills and experience:

- Proven track record of managing Digital Product Roadmaps, and incremental Customer, Business and Technology benefits.
- 3+ years experience as a Digital Product Manager on E-com & Self-Service digital products favourable
- Experience in Digital organisations with a track record of improving the Customer Experience.
- Ability to influence, negotiate and work with cross-functional teams to achieve a shared mission.
- Can clearly articulate to the squad & stakeholders the product roadmap, and “why” customer problems and epics are being prioritized.
- Innovative thinking with a vision and demonstrated problem-solving skills.
- Ability to gather requirements, writing user stories and empower a scrum team.
- In-depth knowledge of Agile methodology for product development.
- Strong leadership skills.
- Sound understanding of Adobe Suite, API development and system integration.

**What’s on Offer**

In return, you will join a high performing team in a well-established ASX-listed organisation with ambitious growth plans. You will receive a competitive salary and have the opportunity to take your career to the next level.

**How to Apply