Courtesy Driver

The Penfold Motor Group is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Isuzu Ute, and Suzuki. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.

As part of our commitment to 5-star service, we offer a courtesy driving service to and from our **Frankston Mazda **dealership for each of our highly valued customers. This role is highly customer centric and suited to someone who loves to chat (and is an exceptionally safe driver). Operating in a busy environment you will be maintain a clean and tidy appearance and will utilise your brilliant communication skills to ensure our customers are greeted by a bright and bubbly face.

**To achieve this, your key duties and major activities will include**:

- Ensure that customers are transferred to and from points of destination as efficiently as possible with the best possible customer service.
- Maintain a professional/helpful approach at all times when liaising collection/drop off with all customers.
- Ensure the courtesy bus is cleaned on a regular basis both inside and out.
- Assist Service Departments in the delivery of vehicles and parts to outside services or to customers themselves, as required.
- Maintain and supply all Service Departments with current newspapers and magazines.
- Assist in replenishing and maintain customer service lounge area throughout the day.
- Ensure Service Loan Car fleet is clean and fuelled as required

**What you need to succeed in the role**:

- Strong customer service skills and the demonstrated ability to manage enquiries in a professional manner.
- Intermediate demonstrated computer skills including proficient use of Microsoft Office and Microsoft Office 365.
- Demonstrated written and verbal communication skills.
- Experience in a busy environment with the demonstrated ability to manage the competing demands of a busy environment, work to deadlines and maintain attention to detail.
- Ability to work independently and as part of a team.
- Current manual and automatic drivers license

We are looking to fill this position on a full-time basis, the hours of work are Monday - Friday 8:00am-4:30pm, however we are flexible and would be happy to discuss a part-time position.

Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you