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Resident Services Assistant

2 weeks ago

Mornington, Australia Australian Unity Full time

**Resident Services Assistant**

**What’s on Offer**:
We value our Residential Communities teams and the wonderful work they do. Our employees enjoy an enviable range of benefits, including the following:

- Great entry role into the Aged Care industry - No qualifications or experience required
- Competitive hourly rates + Casual Shift Loadings + Super
- Casual contracts on offer
- **Flex-Up** - work additional overtime hours as available and boost your income
- Enjoy additional yearly **Well-Being and Community** leave days
- **14 week paid parental leave**, with equal benefit for both parents **PLUS **our Bump to Baby program - an employee support service connecting you to a team of maternal health experts, midwives, and nurses
- **Employee Referral Program** - refer your friends and family members to join us and receive $500.00 per successful referral (Conditions apply)
- **Employee Assistance Program - **support and assistance for you and your partner at those times in life when you need it most
- A supported employee Learning program, including a **customised Induction** on joining us

**Your New Role**

As a **Resident Services Assistant, **your role will be to support the residents to live full and empowered lives in an environment of social support and safety.

You will enjoy working within our **Better Together® **social model of ageing well, which offers a continuum of care and support services for our residents, within welcoming and caring environments.

What does your new role look like?
- Working closely with the Care team, your primary duty is to provide social support for our residents whilst empowering them to live their best lives with us
- Assist with domestic duties including cleaning and maintaining cleanliness of the residents’ communal areas
- Answer call bells in a timely manner and provide reassurance and assistance to support residents
- Support food/dining related activities under the direction of the senior carer and help clean and tidy up post meal service

**About You**

Above all, you will align to our **Values of Bold, Warm and Honest**. You will be able to demonstrate empathy and the ability to provide excellent care for your customers.

Does this sound like you?
- A customer-centric approach with the passion to deliver real ‘care’ to residents
- A strong interest in working with elderly clients and within the Aged Care sector
- Completion of or on the way to completing an Aged Care qualification eg. Certificate III Individual Support
- Motivated to commence a new entry level customer facing role, as part of a new career journey - training, support and career growth await the successful applicant on joining us
- Fully vaccinated for COVID 19, including the Booster and Influenza