After Hours Rostering Scheduler

3 days ago

Eight Mile Plains, Australia Cocoon Group Services Full time

**OnCall Scheduler - Several Positions**

Several positions are available for immediate start in Eight Mile Plains, QLD.

**About Connecting Abilities Australia**

At Connecting Abilities, we strive to support our NDIS Participants to achieve their goals. Trust and respect in our interaction with each other is our ways of working. Our highly-skilled and passionate team is dedicated to supporting our Participants to live life to the full.

**About the role**:

- After hours shift work
- Routinely utilise the established mechanisms, including customer scheduling system, technical solutions and documentation systems to ensure that rosters are planned and distributed at minimum of 3 weeks in advance for employees.
- Develop best fit schedules for clients and optimise rosters for employees and programs.
- Monitor rosters and schedules to ensure that support is delivered to customers that reflects the customers Schedule of Supports (SOS) and Service Agreement.
- Communicate updates and inform employees of shift allocations & changes
- Be the direct point of contact for Support Workers after hours in relation to roster management and service delivery
- Work collaboratively with other multi-disciplinary team members.
- Roster/Schedule within the guidelines of the SCHADS award.

**What you will need**:
You’ll be a Scheduler who is driven to make a change in the lives of those in the community through enabling their independence and well-being. You’ll be confident working autonomously within a community care based setting and demonstrate:

- Demonstrated experience in scheduling in a dynamic, fast paced, system focused environment
- Collaboration, negotiation and resolution skills to effectively resolve matters.
- Time management, organisational and prioritisation skills to meet concurrent deadlines

**Mandatory position requirements**:

- Working with Children (Blue Card)
- Current Drivers’ License
- COVID 19 Vaccination History Statement

**Supporting you**:

- An Employee Assistance Program (EAP)
- offering an ecosystem of health services after all, it is important to us that our team members are strong, happy and healthy people.
- Values based culture & rewards and recognition
- Comprehensive designed induction program
- Encouraged and supported ongoing professional development opportunities

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