Specialist, Platform Services

2 days ago

Brisbane, Australia Insurance Australia Group Full time

**READY FOR ANYTHING**

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Job description**

We are seeking a Specialist, Platform services to join our team. This team (IP) supports the execution of strategic objectives through facilitation and uplift of the IP System of Work. This involves development and communication of IP business planning, collaboration and engagement with key IP stakeholders, and support of IP operations. The team also drives delivery and communication of broader T&O initiatives into IP, reports against delivery of the IP Business Plan and other key operational and efficiency metrics and facilitates continuous improvement across IP

**Key Responsibilities**:

- Recruitment Facilitation, Tracking, & Governance: Manage and own the internal IP recruitment process. This involves facilitating and enabling new recruitment from the Platforms hiring managers, tracking the progress of new and in-flight recruitment, and providing governance checks on new recruitment (eg. ensure sufficient funding)
- Reporting & Analysis: Provide reporting and updates against key IP metrics, including sourcing data, and developing new, and evolving existing reports
- Drive IP Initiatives: Engage and collaborate with the IP LT & Extended LT (ELT) to identify opportunities and drive the successful delivery of initiatives which enable the IP Business Plan.
- Continuous Improvement: Facilitate and lead continuous improvement initiatives across Insurance Platforms, such as Product Ownership. Identify and execute opportunities for operational improvements across IP.

**Skills & Experience**
- Strong communication and presentation skills
- Strong stakeholder management skills, across all levels of the organisation
- Experience with the IT and/or Insurance sector
- Experience with data analysis and visualisation in Microsoft Excel and Business Intelligence tools (eg. Tableau, Power BI)
- Experience with basic automation and/or programming (eg. in Excel Power Query, Excel VBA, Python etc.)
- Tertiary qualification/s
- Relevant industry or specialism qualifications e.g.: ITIL, Agile, Lean 6 Sigma, Prince 2

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

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