Contact Centre Operator

6 days ago


Melbourne, Australia Team Employment Full time

Melbourne, Northern Suburbs

Customer Service - Call Centre

This is an excellent opportunity for someone looking to start their career with a growing **IT services Company. **A genuine ‘**Contract to Permanent’** role.

We are looking for enthusiastic people with **excellent communication skills** and** customer service orientation to work in a modern contact centre environment.**

Working for an established multinational payments company arranging technical appointment setting for existing bank customers (not cold calling). **Great company, fun team, modern new offices with the potential to grow, learn and become permanent.**

**The role**:

- 24/7 delivery of Client support services; including but not limited to Merchant Support, Field Tech support, Terminal Moves & Changes
- Foster collaboration and One Team approach across Contact Centre
- Support business change initiatives, collaborating wherever possible
- Build positive relationships with Contact Centre peers and stakeholders
- Preferably at least **1 year of experience in a customer support role.**:

- Be able to speak and write in **English**:

- Attention to detail and ability to prioritize tasks
- ** Excellent phone manners and listening skills**:

- ** Troubleshooting skills**:

- Strong work ethic
- A reliable mode of transport or live near Preston / Thornbury
(there’s lots of on-site parking)

**What’s in it for you**:
Intensive training with ongoing coaching and development coupled with a possible career pathway within their business.

**If you have previous customer service experience and are someone who enjoys engaging and interacting with customers - then we want to hear from you.**

0402 126 686

200 Foote Street, Templestowe VIC



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