Manager, Frameworks

**Sydney CBD**
- Pivotal support role in icare’s Stakeholder Relations and Policy Team
- Key contact for regulatory stakeholders
- Monitor regulatory deliverables, collate and distribute information and advice and assist with team reporting.

**About the Role**

**Benefits**
- Hybrid working environment, offering a highly competitive salary
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- Comprehensive learning and development support aligned to icare’s Core Capabilities.

**Duties**

It’s an exciting time at icare where no two days are the same; as icare’s **Manager, Frameworks & Reporting,**you will:

- Maintain an in-depth knowledge of the Policy Governance Framework (PGF) and lifecycle and its associate processes and assist in its ongoing update and maintenance. Provide accurate and timely advice to policy owners and SMEs.
- Improve and implement PGF processes, processes, procedures and tools that support delivery of high-quality advice. Consult with the community of policy owners and authors to ensure effective communication.
- Act as the Policy Governance contact across icare to support the execution of the Policy Governance Framework.
- Maintain accurate knowledge of the diverse and complex suite of frameworks and policies within Risk and Compliance.
- Monitor changes in legislation and industry standards and government policy requirements affecting both Risk & Compliance policies and frameworks while supporting an icare-wide perspective.
- Perform research and identify policy issues and potential solutions.
- Manage the tracking and reporting of the Risk & Governance policy register with assistance from the Business Support & Reporting Specialist
- Guide and support the policy document lifecycle across the Risk & Governance function for R&C policies and frameworks and drive their document quality and consistency.
- Ensure risk and compliance considerations are incorporated into policy advice and policy reviews.
- Guide and support the wider Risk & Governance function in developing, updating and reviewing policy documents.
- Ensure R&C policy and framework content is well-written and consistent. Contribute to the finalisation of documents for review and submission for approval using advanced Word functionality.
- Draft assigned sections for policies, frameworks and templates, particularly reusable text that can used across policy documents.
- Contribute to the update and maintenance of key R&G reports and dashboards.
- Provide general support to the Risk & Governance team for collation of key risk and governance data and information to achieve business requirements, objectives and stakeholder expectations.
- Prepare high-quality written reports / briefs to inform senior management, Group Executives and Board Directors about new, updated, or unchanged frameworks and policies as needed.
- Analyse data and collate information for reporting, monitoring and evaluation purposes.
- Develop, analyse and interpret policy indicators to evaluate policy effectiveness and make recommendations for ongoing improvement. Leverage Line 2 Assurance team to review both the effectiveness of the R&C frameworks and policies and the business units’ adherence to them.
- Contribute to the development of supporting infrastructure and processes for policy implementation.

**Skills & Experience**
- Tertiary qualifications in finance, accounting, risk management or a related discipline.
- Minimum 7 -10 years working in either Risk Management, Audit, Governance, Legal or Compliance within financial services including banking and insurance.
- Strong attention-to-detail balanced with an ability to consider the bigger picture.
- Critical thinking ability and an analytical and innovative mindset
- Exceptional written and verbal communication skills
- High-level stakeholder engagement and influencing skills
- Excellent reporting and presentation skills, with the ability to deliver clear insights to key stakeholders.
- Advanced Microsoft Excel, Word (formatting using styles, editing and proofreading) and PowerPoint skills; Experience with data analytics and dashboarding tools (Power Query and Power Bi essential)
- Self
- starter who can manage multiple priorities and stakeholders

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Organisation**

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 bill