Trainee Customer Service Support

No experience necessary - Ongoing training provided and career development opportunities
- Diverse, inclusive and supportive work environment
- Company Values of Integrity, Safety, Excellence & Innovation

This is an entry level position and suitable for someone who is a business graduate new to the industry that wants to start their career in a Shipping, Transport & Logistics industry and work for the best company in the industry.

**Who we are**

**Established in 2006, Leeward Group entities have mastered the growing complexity of global Shipping Agency and freight forwarding. By combining the professional competence of an industry innovator enterprise with an Australian-owned company’s virtues and values, we have successfully asserted ourselves in the shipping and logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ shipping and logistics processes.**

**We take pride in the culture we have built over the years with our team and value your contribution to the company and will continue to advance your career within our group of companies.**

**Traineeship**

**We are expanding our Quay Shipping team and are looking for an entry level **Trainee Customer Service Support Officer **that has had some or no experience or want to advance their career from being a Trainee or you may have thought of beginning a career in the shipping and logistics industry.**

**This is an excellent opportunity for a motivated individual to join our Shipping and Freight Forwarding Traineeship program. This is a fantastic opportunity for someone who wants to get on the job training whilst studying for a nationally recognized qualification - all supported and paid for by us**

**Your Traineeship will help you**:

- **Learn about an essential industry; about International Shipping and Freight Forwarding**
- **Gain exposure into global import/export operations**
- **Understand shipping and transportation regulations**
- **Identify documents required by various governing bodies**
- **Register for shipments and liaise with international agents and customs**
- **Understand the challenges of cargo movements and how to help clients resolve issues**

**About you**

**_You need to be a recent business graduate or similar with: _**
- **A positive attitude with good communications skills**
- **Motivated, reliable and able to work in a team environment**
- **A high work ethic and good time management**
- **Enjoy working with details and have a thorough approach to your daily work**
- **Computer literate**
- **Full working rights in Australia (Citizen or permanent resident)**

**What you can expect**

**A learn as you go, hands on role with Quay Shipping, a part of Leeward group, where you will be aligning yourself with like-minded high-performing individuals. This is a collaborative and close-knit team that is thoroughly engaged in the business. You will be led and mentored by a hands-on team that are invested in ensuring that you learn and develop your skills, and that your experience is continuously developed. With your success and achievements valued, you will be rewarded for your hard work and dedications with**:

- **A flexible work environment that emphasizes work/life balance**
- **Gain a qualification without a student debt on completion**
- **2-year traineeship with ongoing Learning & Development and career pathway opportunities thereafter**
- **Extensive Employee Assistance Program**
- **Employee discount program including discounts on everyday needs and memberships**

**Want to Find Out More?**

**_We look forward to meeting you_