Resales Consultant

**Work options**: Hybrid

The Resales Consultant plays a pivotal role in supporting homeowners through the resale journey of their GemLife home. This role combines sales expertise with client relationship management to provide a seamless, professional, and personalised experience for both sellers and buyers within GemLife’s premium lifestyle resorts.
- No Real Estate License required
- Travelling to different resorts to talk to home owners
- Friendly, supportive and collaborative team culture.

At **GemLife**, we’re redefining lifestyle living for the over-50s - and we’re looking for a passionate **Resales Consultan**t** to help guide our homeowners and buyers through the next chapter of their journey.

If you have strong sales skills, a customer-first mindset, and a natural talent for building relationships, this is your opportunity to thrive in a supportive, premium resort environment.

**About the Role**:
As a Resales Consultant, you’ll play a pivotal role in facilitating seamless and successful resale experiences for our homeowners and incoming residents. From property walk-throughs to contract management, your mission is to make the process professional, personalised, and stress-free for all parties.

**Key Responsibilities**:
**Sales & Client Engagement**
- Conduct walk-throughs and price appraisals for resale homes
- Meet, greet, and build rapport with homeowners and prospective buyers
- Host resale inspections and showcase the lifestyle and facilities of the resort
- Represent Gem Realty at open days and events
- Provide timely updates and feedback to buyers and sellers

**Process & Documentation**
- Manage listing templates, resale offer forms, and Form 9 Authority to Act
- Coordinate pre-settlement checks and inspections
- Execute contracts and ensure legal and internal compliance

**Communication & Teamwork**
- Maintain clear, consistent communication with all stakeholders
- Work closely with resort teams and head office
- Keep CRM records up to date and accurate
- Provide regular reporting on resale activity

**Calendar & Lead Management**
- Organise appointments, buyer tours, open days, and follow-ups
- Track lead engagement and sales progression via CRM

**What You’ll Bring**:

- Proven property sales experience - ideally in lifestyle, retirement, or residential real estate
- Strong negotiation and documentation skills
- Tech savvy: CRM systems, Microsoft Office, and online communications
- Understanding of QLD property legislation, including Form 9 processes
- Current QLD Real Estate Licence could be advantageous

**You Are...**:

- Friendly, relatable, and genuinely customer-focused
- Highly organised and great at managing your own time
- A strong communicator and confident in working autonomously
- Passionate about helping over-50s find their next dream lifestyle
- Motivated to succeed and committed to ethical, professional conduct

**Why Work with Us?**:
At GemLife, you’ll enjoy being part of a leading lifestyle brand, working in beautiful resort-style locations with a supportive and collaborative culture. We offer ongoing development opportunities, a pipeline of high-quality listings, and a chance to be part of something truly rewarding, you will have the opportunity to make a positive impact on our Homeowners and the company as a whole.

We offer a full-time, permanent position with a competitive salary package based on your skills and experience, as a company we celebrate success, foster a fun and dynamic workplace, and empower our people to grow with ongoing training and development opportunities
- Competitive salary & benefits (retail discounts, novated leasing, and more)
- Endless learning & career development (GO1 learning platform + leadership training)
- Uniform provided
- Car, laptop and phone provided.

**Who We Are**

GemLife is one of Australia's fastest growing developers of luxury, over 50s residential resorts. Our resorts are architecturally designed and completed to the highest standard with luxury fittings.

We are a leading construction company with a long pipeline of work with resorts located in Queensland, New South Wales and Victoria.

Our company values teamwork and a positive team culture. We empower our people to take ownership of their respective roles and lead by example. Our people are passionate about their work, have a strong sense of accountability and demonstrate a high level of personal integrity and respect for others.

**Ready to make a difference in the lives of others - while advancing your career in property sales?**

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