Banking Consultant, Southland Vic

7 days ago

Cheltenham, Australia ANZ Banking Group Full time

**Req ID**: 69187
**Department**: AR Branch Network
**Division**: Australia Retail
**Location**: Cheltenham
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Banking Consultant in our Southland Branch, you’ll play a key role in helping to provide positive banking solutions for our ANZ customers. Your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.

You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

What will your day look like?

**As a Banking Consultant, you will have the opportunity to**:

- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
- Actively participate in and support bank programs and initiatives,
- Take responsibility to ‘know your customer’ from a risk perspective, and
- Ensure compliance with ANZ and branch policies and procedures.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

- Exceptional customer focus - retail experience is an advantage,
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
- Ability to multi-task and highly adaptable to change and ambiguity,
- Willingness to work in a collaborative team environment,
- Sound understanding of compliance, and
- Excellent communication and interpersonal skills.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

  • Casuals: Southland Vic

    4 days ago

    Cheltenham, Australia Neverland Store Full time

    Cheltenham, VIC Retail - ABOUT US:_ - Neverland Store opened it’s first store on Chapel St, Melbourne in 2011. Since then, Neverland has become the home of Australian streetwear with 28 stores across five states. With more stores opening soon and an online store with local and global customers, there is no slowing Neverland down!_ - Neverland Store...

  • Johnny Bigg

    1 week ago

    Cheltenham, Australia JOHNNY BIGG Full time

    We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear. **STORE MANAGER**: Do you love Retail and are passionate about providing the best possible customer service experience? Do you want to...

  • Casual Retail Assistant Southland Robins Kitchen

    2 weeks ago

    Cheltenham, Australia Global Retail Brands Full time

    Job Search | Login **Casual Retail Assistant | Southland | ROBINS KITCHEN**: **Location**: SOUTHLAND (344RK) **Posted on**: 19 May 2025 - At Robins Kitchen, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: Robins Kitchen is a part of Australia's largest...

  • Casual Retail Assistant Southland Robins Kitchen

    7 days ago

    Cheltenham, Australia Global Retail Brands Full time

    Job Search | Login**Casual Retail Assistant | Southland | ROBINS KITCHEN**: **Location**: SOUTHLAND (RK) **Posted on**: 11 October 2024 - At Robins Kitchen, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: Robins Kitchen is a part of Australia's largest...

  • Johnny Bigg

    5 days ago

    Cheltenham, Australia Retail Apparel Group Full time

    We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear. **JOHNNY BIGG**: CASUAL RETAIL SALES ASSISTANT - Southland Myer, Vic. **About Us**: We are a fast paced, high volume men's fashion wear...

  • Retail Consultant, Southland

    2 days ago

    Cheltenham, Australia Optus Full time

    Drive connections that matter in every moment. Optus is more than just a telco - we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ passionate people embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger...

  • Sportscraft - Casual Sales Consultant - Southland

    1 week ago

    Cheltenham, Australia APG & Co. Full time

    Generous seasonal clothing allowance & discount on ALL APG BRANDS! - Incentive and clothing vouchers - Passionate teams and a high performing culture A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We...

  • Ghanda Clothing Retail Sales Assistant

    7 days ago

    Cheltenham, Australia Ghanda Clothing Full time

    We are currently looking for Casual Retail Sales Assistant to join our sales team in Southland, VIC. **About the Company** Ghanda is a leading clothing manufacturer and retailer, headquartered in South Geelong with stores throughout Australia. Ghanda's distinctive style is built on quality local manufacturing, creative designs and fresh colours. Ghanda's...

  • Associate Dispenser Opsm C Vic Southland

    2 weeks ago

    Cheltenham, Australia OPSM Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...

  • Kitchen Hand

    2 weeks ago

    Cheltenham, Australia Soul Origin Full time

    **Soul Origin** is now open at Westfield Southland and we’re seeking enthusiastic and motivated team members to join us! **KITCHEN HANDS**: Do you love working with fresh ingredients to make delicious, well-presented food? Do you enjoy starting and finishing work early? Then the Back of House role is for you! To be successful you’ll have: - Experience...