Branch Member Consultant

2 weeks ago

Maroochydore, Australia HCF Full time

**About the Role**

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.

This Full-time position is based in our HCF Maroochydore Branch.

**Responsibilities**
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Ensure resolutions to our members’ problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

**About you**
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.

**Culture & Benefits**
- Purpose-Driven Passion_ - We are united by a common purpose - to make healthcare affordable, understandable, high quality and member-centric.
- Wellness and Work-Life Balance - _We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:

- **50% subsidy on HCF Hospital and/or Extras Cover**.
- **18 Weeks of Parental Leave** for all new parents
- **Mental Health & Wellbeing Programs**, including workshops, fitness classes, flu vaccinations, skin checks and more
- **Discounts on HCF’s entire suite of products**, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
- Collaboration and Inclusivity - _We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
- Continuous Learning and Growth - _We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.

**Next Steps

  • Member Engagement Consultant

    1 week ago

    Maroochydore, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **230000QW** **)** **Description** **Member Engagement Consultant - Maroochydore** RACQ Maroochydore is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn!. We will provide a comprehensive and tailored training programme...

  • Personal Banking Consultant

    2 weeks ago

    Maroochydore, Australia Queensland Country Bank Full time

    Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. - **Make an incredible impact in this new branch location**: - **Full time opportunity on the Sunshine Coast**: - **Use your customer passion to support our Members** **About the Role** We are seeking an energetic and genuine team...

  • Member Engagement Consultant

    1 week ago

    Maroochydore, Australia RACQ Full time

    **Member Engagement Consultant**(**Job Number**:240001NA**)** **Description** RACQ Maroochydore is looking for fun, energetic and customer service superstars to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant,...

  • Member Engagement Consultant

    1 day ago

    Maroochydore, Australia RACQ Full time

    **Member Engagement Consultant**(**Job Number**:2500004Y**)** **Description** - At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. - RACQ Maroochydore is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness...

  • Member Engagement Consultant

    2 weeks ago

    Maroochydore, Australia RACQ Full time

    **Member Engagement Consultant**(**Job Number**:250000M6**)** **Description** At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. **About the Role** RACQ Maroochydore is looking for a fun, energetic sales and service superstar to join our team. It is not necessary to have...

  • Banking Consultant, Maroochydore Qld

    3 weeks ago

    Maroochydore, Queensland, Australia Australia And New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert: Banking Consultant, Maroochydore QLDDepartment: AR Branch Network Division: Australia Retail About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an...

  • Banking Consultant, Maroochydore QLD

    4 weeks ago

    Maroochydore, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert:Banking Consultant, Maroochydore QLDDepartment: AR Branch NetworkDivision: Australia RetailAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an...

  • Banking Consultant, Maroochydore QLD

    5 days ago

    Maroochydore, Queensland, Australia ANZ Banking group Full time $60,000 - $80,000 per year

    Company description: ANZ Banking Group Limited Job description: About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a...

  • Member Concierge

    1 week ago

    Maroochydore, Australia RACQ Full time

    **Member Concierge** **(** **Job Number**: **230000XQ** **)** **Description** **Member Concierge - Maroochydore** **About the role** We are seeking highly motivated, reliable, positive customer service professionals with skills and experience to join our Member and Community Retail Stores. The purpose of this role is to create exceptional customer...

  • Member Concierge

    2 days ago

    Maroochydore, Australia RACQ Full time

    **Member Concierge**(**Job Number**:250000ZN**)** **Description** At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. **About the Role**: Are you a motivated, reliable and positive customer service professional. RACQ Maroochydore is looking for someone just like you to join...