Bell Desk Attendant

2 weeks ago

Melbourne, Australia Hyatt Centric Melbourne Full time

Summary

**Hyatt Centric Melbourne**

Hyatt Centric Melbourne is the Centric brand’s first hotel in Australia. The hotel is centrally located in the heart of the Melbourne CBD action, serving the perfect spot so you can explore your destination’s hot spots, hidden gems, and local sounds.

With 277 rooms, 180-degree view of Melbourne from our Restaurant & Bar, as well an indoor pool and gym - all of this and more, can be found at Hyatt Centric Melbourne, a hotel that celebrates all things Melbourne.

Our purpose is to connect guests to the heart of the action; Hyatt Centric is thoughtfully designed to enable exploration and discovery so they never miss a moment of adventure.

**Bell Desk Attendant at Hyatt Centric Melbourne**

As the Bell Desk Attendant you will be responsible for promptly assisting guests entering and departing the hotel. Therefore, providing both a great first and lasting impression on guests, on behalf of the Front Office team and hotel.

**Some of the responsibilities include**:

- Welcome and farewell, all guests arriving and departing the hotel.
- Note arrival and departure details and arrange luggage assistance, storage and transportation needs.
- Safely navigate our onsite car park to valet park all guest wheels.
- Handle guest enquires and requests, assisting Front Desk and Concierge as needed.
- Get your runners on Move luggage, amenities and ad-hoc items efficiently to and from the guestrooms.
- Be a local Melbourne Expert and engage with our guests sharing your knowledge on the cities hidden gems.

**Qualifications**:
**About you**:

- Full Australian driver’s license with the ability to operate both manual and automatic vehicles (International driver’s license may be considered)
- Excellent time management skills with the ability to multi-task
- The flexibility to work on a rotating 24/7 roster, including public holidays
- The ability to create relationships and possess great attention to detail

**Culture Statement**:
We aim to create a culture that seeks to empower our teams by creating a safe and authentic environment through supporting each other’s individuality, being open-minded and inclusive.

Our team members should always feel valued, uplifted and trusted as individuals and in their respective roles. We value flexibility through listening to and understanding what our team members need in order to create a balance between responsibilities at work and personal life.

We believe honesty is crucial, fun is always encouraged and equality and quintessential.

**Hyatt Centric employees enjoy, but are not limited to;**
- Complimentary and discounted accommodation across Hyatt Hotels worldwide
- Flexible work attire - no stuffy suits with complimentary laundry
- Free use of Hotel Gym & Pool facilities
- Complimentary barista coffee daily
- Discounted dining in our Level 25 Restaurant and Bar
- Investment in your career development through training, opportunities and mentorship
- Complimentary laundry for work related items

**How to apply**

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

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