Intelligence Case Analyst

Join a leading national provider of insurance services
- We offer a thorough, comprehensive induction and ongoing mentoring
- Ongoing national career development opportunities

From a family-started company to an ever-growing national business of over 20 years, we’re committed to being the most respected national insurance risk and solutions business in Australia.

We value our people and know that fantastic talent is the only way to shape our future success We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.

We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

We are seeking an
**Open-source Intelligence Case Analyst** to join us, based in our Grange office. Reporting to the Intelligence Case Manager, the Open-source Intelligence Case Analyst is responsible for monitoring, assessing and investigating evidence and contributing to the production of detailed reports in line with our Service Level Agreement requirements.

**This is a full time, permanent position.**

In addition you will be supporting the operational needs within our Surveillance team, providing timely, accurate and effective assistance to all aspects of new and existing cases.

**What you can expect from us**:

- A genuine and friendly working culture where our people are **valued**
- A **focus on quality work** and commitment to continuous improvement, to ensure the best outcomes for our customers.
- Ongoing opportunities for **career progression**.
- A comprehensive induction when you start as well as regular and ongoing training opportunities.
- Genuine appreciation of work/life balance and flexibility.
- An excellent remuneration package.
- Access to our external employee assistance programme.
- Monthly and quarterly staff celebrations and awards as well as our annual events such as our Procare Cricket Day Fundraiser, company-wide Christmas and End Of Financial Year parties and more

You must possess the following key attributes (please address in a cover letter):

- Ideally an interest in surveillance & desktop investigations; insurance litigation and/or law enforcement;
- Proven administration/secretarial experience (1-2 years);
- Ability to prioritise, time manage and work autonomously;
- Possess an analytical mind and the confidence to ask questions;
- Excellent writing skills, grammar, spelling and report preparation abilities;
- Strong computer skills (Microsoft Office/Google Docs); as well as social media experience;
- Professional and mature-minded manner;
- Great customer focus and dedication;
- A meticulous eye for detail and accuracy.

We believe in
**hard work** and
**rewarding performance**. If you want to make a real difference, love a fast-paced environment, and have a key focus on quality and outcomes, this would be a fantastic opportunity for you.

The successful applicant will require a current Police Check.

For more information visit our website

To apply, please send your CV and cover letter via the link.