Mobility Shop

2 weeks ago

Capalaba, Australia Mounties Group Full time

**Who we are?**

We are a people first, profit-for-purpose organisation that exists with the sole purpose of improving the lives of our members and the communities in which they live. Our business extends beyond Hospitality to Aged Care, Home Care, Medical Specialists, Fitness and Aquatic Facilities and now Mobility & Independence Aids.

Due to business growth, we have an exciting new opportunity. This role is pivotal in supporting the growth of our Mounties Care Mobility & Independence offerings and products, such as Scooters, Wheelchairs, Daily Living Aids, Beds, Lifts and Recline Chairs, and many more. In our continual quest to provide the best possible mobility and independence aids, we are currently searching for a customer-orientated Mobility Shop & Salesperson on a **full-time basis** based in our Capalaba store. You will play a key part in providing exceptional support and creating enchanting experiences to our valued customers.

**The Role**

As a Mobility Shop & Salesperson, you will be responsible for providing phenomenal assistance and comprehensive information about our products. As a Mounties Group brand ambassador, you will engage in exceeding customer expectations and create a profound footprint on our customer experience.

More specifically, your duties may include:

- Drive sales and aspire to achieve individual and company objectives
- Provide exceptional customer service support and maintain the delivery of our high-level customer service standards
- Manage the day-to-day operations of the retail store
- Conduct rental and return transactions with efficiency and accuracy
- Process of deliveries and pickups, assisting with stock management and replenishing of stock on the shop floor
- Maintain a high level of professionalism and integrity

**About You**

To be successful for this role, you should ideally have the following:

- Prior experience in retail and sales
- Excellent communication and customer service skills
- A positive can-do behaviour and a passionate approach to all aspects of your duties
- Demonstrated experience working in a fast-paced environment and the ability to anticipate customer needs and exceed customer expectations
- Strong attention to detail and ability to multi-task and prioritise effectively

**Benefits**:

- Ongoing training and development opportunities
- Fun & supportive team
- Uniforms provided

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