Customer Service Representative

9 hours ago

Girraween, Australia Trend Windows & Doors Full time

**Trend Windows and Doors**, is one of Australia's largest window manufacturers who have secured a reputation for quality, innovation and design for over 50 years. Trend Windows and Doors is part of a larger group that includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, A&L Windows, and Breezway louvres.

**About our Opportunities**

As a valued team member of our Girraween branch, you will provide an exceptional level of service to our customers responding to enquiries, and troubleshooting solutions to improve the customer experience and to meet the requirements of the customer. You're a specialist administrative support to the Sales Team, contributing to the overall success of the sales team and supporting the Account Managers in coordinating orders with the Account Manager and the customer.

In addition, you’ll:

- review quotes, plans and pricing
- prepare quotations, place orders into our CRM system and convert and schedule in orders
- action and follow-up customer sales and service enquiries
- facilitate inbound / outbound calls in a fast paced environment

**About you**

We’re looking to leverage your customer service and administrative experience and someone who demonstrates a keenness to learn. This is a stepping stone to progress into future opportunities within our showrooms and sales representative roles.

We’re looking for a team player who loves to partner and contribute to a positive work environment, who is pragmatic in their approach to providing quality customer service with demonstrated capability in self-motivation, initiative and the ability to exercise independent judgement.

**You will have**:

- competency in using MS Office Suite
- ability to quickly gain competency with our in-house CRM system
- experience with SAP (highly desirable)
- excellent interpersonal and communication skills, a strong work ethic
- ability to multitask and manage time effectively
- commit to continuous improvement of both the business and personal self-development
- knowledge of the Windows and Doors and/or Building industry, advantageous

**What's on Offer**

We will provide you with the required training, and you will enjoy continued support from our experienced team. If you are looking for career progression, this is a stepping stone to future opportunities within any area of our business.
- permanent full-time role Mon-Fri (8 am - 4 pm) - NO WEEKENDS
- work from home 1 day per week
- generous discounts on our extensive range of products
- ability to schedule leave every year over the Christmas period.
- additional paid day’s leave on your birthday, even if it falls on the weekend
- Employee Assistance Program Access
- benefits program - salary packaging, discounts and premium perks
- refer a friend and get rewarded with $$$ through our Employee Referral Program
- opportunities to cross-train, enhance your skills and advance your career.

**Your Next Steps**

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

  • Customer Representative

    7 days ago

    Girraween, Australia SPC eCycle Full time

    Are you looking for a career opportunity that can change your life? SPC ECYCLE has a unique offer for you. We are inviting talented individuals to join our team, where you can learn new skills, gain valuable experience, and make a real difference in the world. Our team is dedicated to providing the highest quality e-waste recycling services to our...

  • Customer Service Agent

    2 days ago

    Girraween, Australia Kennards Hire Full time

    Customer Service Agent **Customer Service Agent** **Girraween** - ** Collaborate with local teams to solve problems and create seamless customer experiences.**: - ** Join a dynamic, family-oriented company focused on growth, innovation, and employee development.** If you're passionate about customer service, thrive in a dynamic environment, and want to be...

  • Customer Service Administrator

    2 weeks ago

    Girraween, Australia WhiteCollarBlue Full time

    Tech Savvy - Dealing with incoming freight and containers - General office duties We are recruiting for a Customer Service Administrator, who is committed and looking for growth in the Girraween area. Answering of incoming calls Writing up of timecards Submitting timesheets to agencies timeously Receive, print customer PO and write up sale order...

  • Customer Service Administrator

    1 week ago

    Girraween, Australia WhiteCollarBlue Full time

    Tech Savvy - Dealing with incoming freight and containers - General office duties We are recruiting for a Customer Service Administrator, who is committed and looking for growth in the Girraween area. Answering of incoming calls Writing up of timecards Submitting timesheets to agencies timeously Receive, print customer PO and write up sale order...

  • Customer Support Coordinator

    7 days ago

    Girraween, Australia JELD-WEN Full time

    **About our Organisation** **Trend Windows and Doors**, is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. **Trend Windows and Doors** is part of the JELD-WEN group of companies including iconic brands A&L Windows & Doors, Airlite Windows & Doors, Aneeta Window Systems,...

  • Site Service Technician

    7 days ago

    Girraween, Australia JELD-WEN Full time

    **Vacancy - Girraween** Site Service Technician JELD-WEN is a global leader in the Windows and Doors industry with over 20,000 employees. The Australian operation has a number of iconic brands in its stable including Stegbar Windows and Doors, Corinthian Doors, Airlite Windows and Doors, Trend Windows and Doors, Aneeta Windows Systems, and Regency Shower...

  • Service Person Driver

    8 hours ago

    Girraween, Australia Kennards Hire Full time

    **Service Person Driver - Permanent** **Girraween** - ** Largest family-owned equipment hire company in ANZ and still growing**: - ** Culture is our secret sauce-we care about our team mates & customers like family**: - ** Ongoing training & career development opportunities to move into a **MC or HC in large busy branch**: - ** A great stepping stone...

  • Service Person Driver

    2 weeks ago

    Girraween, Australia Kennards Hire Full time

    **Service Person Driver - Permanent** **Girraween** - ** Largest family-owned equipment hire company in ANZ + great employee benefits**: - ** Culture is our secret sauce-we care about our team mates & customers like family**: - ** Ongoing training & career development-no experience needed-street parking available**: - ** $74,388 salary package ($67,275...

  • Customer Assistant

    7 days ago

    Girraween, Australia Dan Murphy's Full time

    **Customer Assistant | Dan Murphy’s** Deliver a world-leading customer experience with an iconic Aussie brand - **Exciting customer-facing opportunity**: - **Dynamic and motivated team**: - **Competitive hourly rate with amazing team benefits** **About Dan Murphy’s** In 1952, an ambitious and plucky upstart opened a liquor store to rival his...

  • Customer Complaints Officer

    2 weeks ago

    Girraween, Australia Temp & Agnew Pty Ltd Full time

    Monday to Friday, Full time, Permanent role - Salary - $60k - $68k + Super - ASAP Start Full Job Description **The company;** This leading privately owned Australian client who provides premium quality products throughout Australia is looking to hire a driven and enthusiastic Customer care officer to join their team. **The Role;** - Action and respond to...