Call Centre and Customer Service
1 week ago
Prestige Appliance Repair Centre is a South Australian family owned business with over 30 years’ experience in the Appliance industry. Prestige Appliances is South Australia's authorized and recommended service agent for most of the major European appliance brands. An exciting opportunity exists for a passionate, motivated and enthusiastic Spare Parts Interpreter to join our expanding team in a full time role.
We are currently looking for a Spare Parts Interpreter to join our expanding team. This role will involve working in a team environment and includes but is not limited to customer service, administration, booking trade services, scheduling and assigning jobs to our technicians.
Job responsibilities will include;
- Working in a team environment
- Ensuring a positive experience for our loyal customers
- Interpretation of technical drawings
- Provide exceptional customer service
- Interfacing with our service technicians & customer service department
Requirements of the role will include;
- Great attitude with a friendly and professional manner
- Exceptional communication and customer service skills
- Problem solving abilities
- Confident and pleasant manner
- Great time management skills
- Intermediate Computer Skills
- Be a team player
- Self-motivated and reliable
- Work with company’s set KPI’S
- Enjoy customer interaction
- Embrace changing technology and efficiencies
- Previous spare parts experience desirable
What is on offer?
- Full time position
- You will be rewarded with an excellent salary + super
- Join a well-established and respected company with over 30 years’ experience in the Appliance Industry
Visit our website:
**Salary**: $21.35 - $36.28 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Torrensville, SA: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
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