Dental Receptionist

Part of the Torquay Medical Hub, we are a modern, patient-focused dental practice. Our team is passionate about delivering exceptional dental care in a friendly and welcoming environment.

**About the Role**:
As the first point of contact for our patients, your role as a Dental Receptionist is vital in creating a warm and professional experience. You will be responsible for managing appointment bookings, patient enquiries, and supporting day-to-day administrative operations.

**Key Responsibilities**:

- Greeting patients and managing front desk reception duties
- Scheduling and confirming appointments
- Processing payments, issuing invoices, and managing HICAPS/Medicare claims
- Maintaining accurate patient records and confidentiality
- Ensuring the reception area is tidy and well presented at all times

**About You**:
To be successful in this role, you should be:

- A great communicator with strong interpersonal skills
- Friendly, well-presented, and professional
- Tech-savvy with dental software
- Organised, efficient, and able to multitask under pressure
- Reliable and punctual, with a strong work ethic
- Previous dental or medical reception experience preferred but not essential

**Job Types**: Part-time, Permanent

Pay: $25.00 - $30.00 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay
- Penalty rates
- Performance bonus

Work Location: In person

Expected Start Date: 07/07/2025