General Manager- Employee Services

1 week ago


Canberra, Australia HIA Full time

General Manager
- Employee Services
- **High profile, Influential National Organisation**:

- **Competitive Salary and Benefits Package**:

- **Canberra or Melbourne location**

The Housing Industry Association is Australia’s peak residential building industry body and a dynamic national organisation that operates across a diverse range of activities.

HIA covers a variety of commercial businesses, member servicing functions and policy and lobbying initiatives. Within our Commercial stream we undertake a wide range of functions including group apprenticeship schemes, training, publishing, events, display centres and retailing ventures. With over 300 employees operating from 19 offices throughout the country, our strong brand enjoys Australia wide recognition.

We are currently seeking an experienced, energetic and self-motivated General Manager
- Employee Services to implement Human Resource related policies, programs and services that attract, retain and support the development of talented, motivated and engaged employees, and deliver a safe, productive and quality employee culture and workplace environment. This position can be located in either our National Office in Campbell, ACT, or Melbourne Office in Burnley, VIC.

**This role will require the successful applicant to**:

- Continuously review, develops and effectively implement HIA’s Employee Services policies and procedures, consistent with the organisation’s business objectives and appropriate legislation;
- Acts as a HR advisor to HIA’s business units and regions developing their workforce plans and working alongside them to embed strategies to support and develop their staff culture, capabilities and effectiveness;
- Leads HIA’s Employee Services team which provides advice and support to managers in their response to staffing issues;
- Monitors and evaluates the condition of employee culture and the workplace environment in a matrix and regionally-dispersed organisation;
- Advocates an organisation-wide commitment to performance management processes and the identification of professional development and training needs for HIA staff;
- Leads the team which supports HIA’s managers and staff with HR and IR advice and information;
- Identifies opportunities to enhance HIA’s position as an attractive employer;
- Assesses capability gaps and develops plans for HIA’s current and emerging needs;
- Ensures effective delivery of employee services including performance development programs, wellbeing programs, recruitment, payroll, workers compensation, salary benchmarking and grievance procedures;
- Where appropriate, participates in recruitment and selection processes;
- Defines, applies and promotes the collection of appropriate employee data; and
- Researches best practice trends and information to assist in the development of HIA’s employment policies.
- The ability to work collaboratively with all levels of management to develop their management and strategic thinking skills;
- A well-developed understanding of industrial relations and employment conditions;
- Ability to communicate and negotiate effectively with all levels of the organisation;
- Experience with staff development, training and management;
- Excellent interpersonal and conflict resolution skills;
- Self-motivated, high energy and a problem solver; and
- Formal qualifications in Human Resources or a related business field.



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