Relationship Manager

**Join Australian Retirement Trust as a Relationship Manager. Leverage your experience to build strong employer relationships, deliver top-notch service, and drive member growth. Make a difference with ART**

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. We’re looking for someone with strong defined benefits experience to help us keep and grow our Corporate & Institutional segment funds. You may currently be working as a consulting actuary or in a similar role. Your focus? Delivering top-notch service and engaging professionally to make sure employers stick with Australian Retirement Trust for their team members.

You’ll be building and maintaining relationships with employers at all levels, including senior roles within key clients. Plus, you'll ensure our Corporate and Institutional service models are spot on. This covers key account management, tailored onsite employee education and engagement, and ongoing support.

Day to day, you'll:

- Create strong relationships between Australian Retirement Trust and our Corporate and Institutional employers, from C-Suite to HR, Finance, and Payroll.
- Craft and deliver account management strategies for each account, including educational activities.
- Ensure high-quality, day-to-day service and admin support through the Relationship Specialist and other business units.
- Boost new member growth within existing employers through better penetration, member engagement, increased workplace advice adoption, and continued choice of ART.
- Spot referral opportunities for our Sales team.
- Represent ART at business and community events in this market.
- Lead education seminars.
- Build and enhance employer and member satisfaction through portfolio management.

This is a **permanent** role based in Sydney.

**About you**

It goes without saying you'll be a great communicator with top notch interpersonal skills we'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

- You'll be RG146 compliant to give General Advice in Superannuation and Insurance (that’s a must).
- You have experience with corporate superannuation funds, including complex defined benefit arrangements.
- You have strong technical skills - you have may worked in an actuarial or similar role in superannuation and/or insurance.
- You're a proven entity when it comes to of managing senior client relationships, including senior management and board level, whether it’s in super, insurance, investments, or other business-to-business sales or relationship management.
- You have a deep understanding and passion for serving customers, making their needs your priority.

**About us**

Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.