Housekeeping Supervisor

2 weeks ago

Melbourne, Australia Hyatt Place Melbourne, Essendon Fields Full time

Summary

**About Hyatt Place Melbourne Essendon Fields**

Hyatt Place Melbourne Essendon Fields is Australia’s first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields’ retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne’s Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

**About the Role**

As our Housekeeping Supervisor, you will provide support and assistance to the Housekeeping Manager, the Housekeeping team and other departments within the hotel to ensure efficient and continuous service is provided to our guests. Your commitment to excellent customer service will play a vital role in ensuring a positive and memorable experience for our guests.

**Responsibilities Include**:

- Supervise and coordinate daily Housekeeping operations in conjunction with and in the absence of the Housekeeping Manager.
- Train, mentor, and evaluate Housekeeping staff to ensure high performance and adherence to company standards.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and presentation meet expectations.
- Manage inventory and ordering of cleaning supplies and equipment.
- Address guest concerns and requests promptly and effectively.
- Assist in the development and implementation of Housekeeping policies and procedures to enhance efficiency and service quality.
- Maintain health and safety standards in compliance with regulations.

**Qualifications**:
**Qualifications**:

- Previous experience in a Housekeeping role, with at least 1 year in a supervisory capacity preferred.
- Strong organisational and leadership skills.
- Excellent attention to detail and problem-solving abilities.
- Ability to communicate effectively with staff and guests.
- Proficient in the safe use and standards of cleaning equipment and chemicals.
- Flexibility to work various shifts, including weekends and holidays.

**What we offer**

With enriching work comes amazing rewards Just some of our employee benefits include:

- Employee Assistance Program
- Opportunities for career development and growth
- A dynamic and supportive work environment
- Discounts on accommodation and dining at Hyatt properties worldwide

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

If you are looking for a fulfilling career, please apply.

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