Housing Pathways Assistant

**About the Role**

**This role is being offered on a full time, ongoing basis and will be based at our Cannington Office.**

**What we’re looking for**

We are looking for an individual with a genuine passion for Housing who is highly motivated and eager to assist our customers to improve their outcomes. Absolutely essential is an ability to work autonomously as part of a decentralised team, you must also be approachable and able to develop a positive rapport with a wide range of customers and staff. You will have exemplary communication skills and be equally comfortable interacting verbally, in writing or in person one on one or in larger group settings. Maintaining detailed, professional and accurate records will be a key requirement of the role.

Also critical is your ability to become a valuable contributor to a small but growing team. This will require you to be reliable, flexible, have excellent problem-solving skills, be precise with a keen eye for detail, willingly accept responsibility to see things through, show initiative and be able to draw knowledge from others.

You will have prior experience in a crisis, transitional, social housing or property management related role and demonstrated experience working with vulnerable people of varied backgrounds who have complex needs. Preferably you will have some form of qualification or certification in Social Services, Community Development, Property Management or similar.

The key to success in this role will be your ability to provide excellent “customer-first” service whilst quickly learning to work with our systems and become a valuable member of the team.

You will also be required to hold a current driver’s licence.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with over 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive base salary in the range of $87,000 - $95,000 will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

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