Ndis Administrator

At Capability Care, we are driven by a vision to be a transformative force, fostering a community everyone is encouraged, motivated, and empowered, irrespective of background. Through a person-centered approach, we strive for inclusivity, transparency, and enriched lives.

**Role Overview**

Capability Care Team is growing, and we are currently seeking a dynamic individual to join our team as an administrator and lead support for our team leaders/reception. In this multifaceted role, you will be responsible for day-to-day administration tasks while also serving as the primary point of contact for participant and support worker inquiries. Additionally, you will contribute to reception tasks to ensure a seamless and supportive experience for all.

This hands-on position is ideal for someone who is passionate about delivering exceptional service, possesses strong organisational skills, and can thrive under pressure while maintaining positive and clear communication.

**Key Responsibilities**
- Manage day-to-day administration tasks with a focus on efficiency and accuracy.
- Act as the primary point of contact for participant and support worker inquiries.
- Contribute to reception duties to ensure a welcoming environment.
- Priorities and manage a diverse range of tasks under pressure.
- Demonstrate exceptional interpersonal, oral, and written communication skills.
- Collaborate effectively with colleagues, fostering positive working relationships.
- Work closely with senior management to support overall organisational goals.
- Provide insightful reporting by data to highlight progress, trends, and potential risks.

**Qualifications**:

- Working with Children Check
- NDIS Worker Screening Check
- First Aid and CPR Certification
- Vehicle Registration
- Comprehensive Insurance
- Covid-19 Vaccination Certificate
- Certificate III in Administration or Business is desired but not a requirement.

**Skills**
- Demonstrated experience working in the NDIS space and having direct contact with stakeholders
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent interpersonal, oral, and written communication skills.
- Proactive and self-motivated, with a keen attention to detail.
- Ability to think on your feet, navigate challenging discussions, and inspire confidence.
- Demonstrated ability to cultivate and maintain collaborative working relationships.
- Proficiency in delivering insightful reports based on data analysis.
- Brevity software experience

**What We Offer**
- Opportunities for professional development, training, and study assistance.
- A supportive and inclusive environment that encourages you to be yourself and bring your ideas to life.
- An all-encompassing and diverse workplace culture where everyone feels valued.

Join us at Capability Care and be part of a team dedicated to making a positive impact in the lives of individuals with disabilities.

**Job Type**: Casual

**Salary**: $27.00 - $33.00 per hour

Expected hours: 15 - 20 per week

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Christmas bonus

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Craigieburn, VIC 3064 (required)

Ability to Relocate:

- Craigieburn, VIC 3064: Relocate before starting work (required)

Work Location: In person