Medical Secretary Not Allergic to Cats

**HEY YOU. Yes, you. You just completed part 1 of your challenging feline-focussed job**
**Permanent, $30 - $32 ph (paid at casual rates), 12 - 16 hours per week, Mondays 10 am - 7 pm, and Saturdays 9 am - 4 pm and sometimes Fridays 10 am - 7 pm**

Where Cats Come First - this Cat Palace needs staff - a Customer Service multi-tasker and well-presented team player who can handle some stress, work effectively without direct supervision and wants to get clued up about cats. If you are kind natured and keen to learn about, care for, educate and help our clients and their cats, and can combine this with a professional phone manner and front desk confidence talking to people, then you are the person we are looking for
This opportunity is for someone who prides themselves on being the professional face of a business and shows it with a nice big smile A Customer Service maestro who can learn fast and work hard.
You will gain a wealth of knowledge and skills, working closely with people and cats, and can progress through accomplishing all facets of compassionate and complete cat care - from arranging veterinary appointments to assisting in holding cats for the vet or the groomer. If you are interested, you can learn how to groom cats as well.

This is the dream job for the hard-working individual who is passionate about their performance in an assigned task.
Maturity preferred over experience, excellent written and spoken English required
Moderate level of fitness (need walk quite a bit and carry up to 12 kgs)
Regular shifts are Mondays and Saturdays, but must be available to work occasional Sundays or Fridays, and during school holidays (all staff need to be flexible as this is a small, but purr-fectly formed team), although we do close on Public Holidays so everyone gets them off.
Full training is provided, with opportunities to expand your skills. Once these are mastered (which takes about 3 months), you will find that the routine, stability and predictability of working in this position, allows you to build relationships with clients and their feline friends. Job satisfaction comes from delighting these same people with the care you’ve taken looking after their cat.
The greatest challenges come from a variable workload (from really busy to really quiet), high client expectations, and lots of cat hair. Oh, and the boss is a stickler for accuracy and punctuality.

To succeed, you will need to be organised, active, work unsupervised, follow instructions and problem solve. A total superstar In return, the job will provide interesting things for you to learn and experience, a stable environment and a chance to work with great clients over a long time.

Key Responsibilities
- Greeting clients and feline patients and welcoming them.
- Collecting & entering patient details into the database.
- Scheduling appointments in the database.
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.
- Assisting the veterinarian with minor procedures.

Experience & Attributes
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise, to remember to return to jobs started.
- Ability to communicate within the team, work under pressure and unsupervised
- Neat and professional presentation.

This position is open to university and TAFE students with a minimum of 1 year left to complete the course (2 or 3 years even better). We are seeking a Medically Oriented Receptionist, passionate about supporting owners and their cats, and keen to excel in the role they can play in a successful Veterinary Practice.
Please submit your CV / Resume via Indeed

Which of the following statements best describes your right to work in Australia?

Citizen / Permanent Resident / Visa 20 hours per week long stay
- Do you have customer service experience?
- Are you allergic to cats or hard work?
- Are you available to work Mondays and Saturdays every week, and occasional Fridays and Sundays??

Thank you very much for reading this far, we look forward to welcoming you.

**Experience & Attributes**
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise, to remember to return to jobs started.
- Ability to communicate within the team, work under pressure and unsupervised
- Neat and professional presentation.

Thank you for reading this far. To apply, please telephone 0482 376 986 and leave a brief message with your full name (first and second name), your home post code and your phone number (and repeat it). Please speak clearly as this is your chance to demonstrate your telephone manner.

Thank you again for reading this through, we look forward to welcoming you.

**Job Types**: Part-time, Casual, Temp to perm

Pay: $30.00 - $32.00 per hour

Expected hours: 12 - 16 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Free