Concierge

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army Australia Mission Statement: The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by:

- Caring for people
- Building healthy communities
- Creating faith pathways
- Working for justice

The Salvation Army Australia Values Statement: Recognising that God is already at work in the world, we value: Integrity, Compassion, Respect, Diversity and Collaboration.

We are currently seeking a values-driven and dedicated Concierge to play a vital role in creating a welcoming environment that reflects the mission of the Salvation Army. The role will effectively manage the reception area of Auburn Corps with a focus on excellent service delivery and ensuring the Salvation Army’s no wrong door policy is enacted.

This includes welcoming visitors who attend the reception area, monitoring people entering and exiting the building and providing assistance to visitors seeking support including people requiring assistance by referring to appropriate persons or services where necessary.

You will successfully
- Ensure the building is kept secure, according to protocols
- Front desk and building administration
- Make appropriate referrals and network with suitable services based on need, in particular to relevant community services or pastoral assistance
- Acceptance of monetary donations and receipts provided
- Assist with administration tasks as directed
- Receive deliveries

You will have
- Certificate III in Community Services would be highly regarded
- First aid certificate (or willingness to complete)
- Mental Health First Aid (or willingness to complete)
- Predict, Assess and Respond Training completed (or a willingness to complete)
- Understanding and willingness to work in line with the Trauma Informed Care Principles
- Safe food handling course completed
- 1+ year of previous experience in community services or reception
- Ability to use MS Office and moderate level of computer literacy
- Ability to walk up and down fire stairs, in order to assist with building evacuation
- Prepared to undertake supervision/professional support services
- A willingness to undergo a National Police Check

What we offer
- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_