Anz Digital Lead

**ANZ Digital lead**

**Your Job**

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

In this role you will be responsible to enable digital capabilities for ANZ as a competitive advantage with two main responsibilities 1) be the ANZ digital lead 2) be the Digital Marketing Product owner
- Key Interfaces for ANZ stakeholders and customers, global and functional Business Partners, Capability Directors, Delivery Engine Leadership, external delivery partners, and software vendors.
- Partner with ANZ Digital & Marketing teams to build differentiated capabilities in Consumer Engagement, Consumer Experience and Social Discovery & Content
- Act as the ANZ CRM Product Owner and have the learning agility to transition to other areas (WEM, Content) of digital marketing as needed in future

**Role Overview & Primary Accountabilities**:
**Key Accountabilities**:

- ANZ Information and Digital Technologies Strategic Leadership: Establish a trusted relationship with key stakeholders and leaders in the segment, being a connected, influential player in ANZ and within Kimberly-Clark Regional IT.
- Service Delivery: Develop a depth of understanding of ANZ operational capabilities, IT service delivery, committed/delivered service levels in being accountable to assuring stable operations. Have knowledge and understanding of cyber risks, Kimberly-Clark security posture, processes, and procedures. Be an active leader in the Regional IT leadership in providing the right security/privacy posture and ensure operational discipline in securing Kimberly-Clark consumers, customers, and employees. Provide visibility to stakeholders with ongoing communication and reporting, and ensure compliance to Kimberly-Clark IT security and controls framework. Assure secure, compliant, stable operations in technologies enabling ANZ businesses.
- Act as a strategic partner to the ANZ Digital Team aligning all Digital Marketing initiatives with the company's overall business and brand objectives.
- Be a single point of contact for the ANZ digital team working with the segment/global DTS organisation and other key stakeholders to implement differentiated digital capabilities within the global platform and product guidelines
- Portfolio Management/Governance: Ensures deliverables are meeting business expectations (timelines, cost, scope) and aligned to global/regional platform/product guidelines. Take up product ownership in CRM (key priority for ANZ).
- Digital Marketing Product Owner (starting with CRM): Act as the Agile Product Owner, defining product vision and backlog priorities. Manage timelines, resources, and budgets, ensuring timely and within-scope delivery.
- Annual Business Planning: Budgeting and Business Case creation for each initiative in the strategic roadmap
- Ensure/track delivery of business case committed and continued sweating of assets
- Accountable for all Digital Marketing Products reliability and associated data are operations ensure they perform as expected SLAs

**Leadership Competencies / Qualifications**
- Strategic thought leadership: Experienced (7-10 years) Product Owner who can demonstrate strategic impact and technology leadership in CPG/retail industry, with experience of working with Commercial functions
- Experience building and communicating future business plans and capabilities along with being able to provide insights into the technologies required for delivery. Prior Consulting experience in IT or strategy is preferred.
- CRM (and other digital platforms like WEM, DAM) Experience: Knowledge of CRM platforms like Salesforce - Certification a plus.
- Business Acumen: Overall business understanding of a CPG and expertise in Consumer Engagement and broad knowledge of key functional areas within Digital Marketing (Consumer Experience, Content) or Commercial
- Financial Fluency: Business case development, OKRs, KPIs
- Excellent communication skills: both written and verbal, with a proven ability to work cross-functionally in a matrix environment and with external agency partners to deliver results

**Location Required: Sydney**

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